10-30-2023 01:10 PM
We recently moved and changed all our addresses to reflect our new location, yet every time I list an item, the default zip code shows the one from our previous address. I have to change it every time. Is there a setting I just can't find that will set my new zip code as the default location when listing? Thanks in advance...
10-30-2023 01:43 PM
Did you change all of the address information in your account settings or by chance did you just change your registration address?
10-30-2023 05:58 PM
Yes, I changed all of those to our new address almost two months ago.
10-30-2023 06:27 PM
@g00dies4saleonline Updating location on listings is separate from updating your account addresses.
Go to your active listings page in seller hub, select all listings, click the edit button in the menu above your listings. From there you can use the bulk editor to change the ship from zip code on your listings to ensure accurate rates when calculated shipping is used.
10-30-2023 06:29 PM
If you have not done so recently, try clearing your browsing and cache history.
10-30-2023 06:37 PM
Where is it getting the item's location by default? It's automatically prepopulated with my prior zip code and city on every listing, which made sense when we lived there. Now that we've moved it still populates that field with the previous address' zip code and city. Surely it's pulling it from somewhere...
11-16-2024 03:51 PM
Definitely still happening. Changed ALL addresses months ago. eBay still using old zip code. Any suggestions on how to change this?
11-16-2024 04:14 PM - edited 11-16-2024 04:28 PM
@wastingtime101 wrote:@g00dies4saleonline Updating location on listings is separate from updating your account addresses.
Go to your active listings page in seller hub, select all listings, click the edit button in the menu above your listings. From there you can use the bulk editor to change the ship from zip code on your listings to ensure accurate rates when calculated shipping is used.
Pardon a nitpick, but the value you are looking for when doing the bulk edit as you describe is the Item Location field, not the Ship From ZIP address (which is independent of this and stored elsewhere), found under the PREFERENCES subhead:
Bulk editing the Item Location values
Clicking on the Item location option above will produce a popup form for specifying the Item Location ZIP code and City.
Interestingly, the form actually ignores the City you specify and looks up the ZIP Code instead. I just did a test using 90210 for the ZIP Code and Boston, MA for the City, but it ignored the City I had given and listed the Item Location as "Beverly Hills, California" instead.