Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Promoted Display Ads

@my-cottage-books-and-antiques tagging you because you always share great info on this topic. This is the information I see regarding the placement of Promoted Display ads:Ads will appear on listing pages of similar items in the category you choose t...

Listing does not show in search results - Promoted listing

My item, which I listed more than 24hrs ago, does not show up in any search results. The item is a glass mirror **bleep** sculpture (https://www.ebay.com/itm/386139854821) and I have paid to promote it. If it does not meet ebay standards (because it ...

Impressions while on time away

On "time away" for over 48 hours. Have an external view. I understand that. Riddle me this. How is it that I have 6 impressions today?

Trying to turn off automatic "send offers"

hey there! Alot of my listings i used to send offers for and i would press "Auto send offer" i now want to turn that off / adjust my offer ammount but i cant seem to find it anywhere! any help would be great!

Resolved! Help - Buyer committed fraud and ebay sided with him anyway

I've been a seller for 25 years and have never had a problem getting an issue resolved. Now I can't even get someone on the phone to read the black and white proof that the buyer, who's been here just 6 months, uploaded a fraudulent tracking number t...

Return to Sender ~ Do I send buyer refund? Ship to a new address?

I shipped a camera to a buyer with 0 feedback, but who paid immediately. During shipment buyer contacted me through eBay communications saying, "Hi this is [name deleted] I guess the camera I ordered from you did not make it to my house due some sort...

Done with eBay Best Offers - A Fun Story Why

I've been on & off eBay with my online storefront/brand for over 14 yrs. In my industry, which includes vintage Star Wars, best offers worked for many years. Lately however, the offers average less than it would cost me to ship an item. And the time ...

Return request for item sold as defective, sold for parts or repair.

I recently sold a camera and it was listed with the condition being "For parts or not working". In the sellers notes, it states “Flash sticks when opening - sometimes it works, other times it does not. Lens sometimes works, other times not.” Finally,...

Why is international Registered mail inbound into the United States disappears so frequently?

Why does the international Registered mail inbound into the United States disappears so frequently? I've sent registered mail to India, Nigeria, Bangladesh, Argentina, Colombia, Ukraine even Iraq on several occasions and they all arrived, but to the ...

WHAT'S HAPPENING WITH SEARCH?

I'm noticing that the search feature is not picking up key words like it used to. In fact, the only way I can find comps is to use as few words as possible. The more keywords, the less query results. Anyone else notice this?

Buyer gave me negative feedback for an item I did not sell.

A buyer recently gave me a negative review for an item I did not sell to them. They bought an action figure that was sealed in its original case. I shipped it in a box. They claim I sent them damaged hobby cards that were in a bubble mailer. I tried ...

Converting from personal account to resale business account.

I have been a member since 1999 and for most of that time have been in business (with a resale license) and have sold some of my items here, though most are sold from my web site, email and phone calls. Since eBay started collecting sales tax it has ...

WHAT INFO WE GIVE OUT!!!!!!

I am having a big problem being a seller on ebay and them running my business. Sold an item for $1650 and ebay is holding my funds until they get a copy of my drivers license or passport. I am finding this all so illegal. Who is running MY BUSSINESS!...

58 other people’s items on my listing. I used to do very well on eBay but not now! Oh my!

I counted 58 other people’s items pictured on my listing page competing with me for the possible sale.Been selling here since 1998.Now I’m kaput. Don’t know what to do next!Washed up. I used to have a good business.You can read decades of my back fee...

Resolved! Seller performance low bc no tracking updated

Hi - I sell stamps here on eBay which means I usually send them out via letter envelope or some other shipping method that doesn’t require tracking so I can save money unfortunately ebay has taken this to mean that I don’t upload tracking to my shipm...