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How to turn off counteroffers for all my BIN listing?

All of a sudden ebay decided to turn this feature on my listings. So when I send an offer I must also de-select counteroffers.  ebay says they never change your listings, that's a lie.

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Re: How to turn off counteroffers for all my BIN listing?

I've always had to disable "allow counteroffers" when sending offers.  I really don't think this is anything new.

Message 2 of 12
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Re: How to turn off counteroffers for all my BIN listing?

I have never in all the years had ebay "change" any of my listings after I clicked submit / list or whatever. I have however seen many posts / threads in this community stating that this happens, also many sellers who claim "glitches" that nobody seems to be able to duplicate... Whenever this happens, I advise it is best to review one's methods and to remember it could be user error because if it's only happening to some but not others there's a good chance it is either a setting or something particular and peculiar those sellers and only those sellers are doing. Find what that is, make the appropriate change(s) and your problem is fixed, or keep assuming it is ebay's fault and continue to experience the malady, choice is yours.

Message 3 of 12
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Re: How to turn off counteroffers for all my BIN listing?

If memory serves, eBay has accept counter offers selected by default when you send seller-initiated offers, however if you uncheck the box and send an offer the setting is "sticky" so it should not be checked go forward @toon-city .

Message 4 of 12
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Re: How to turn off counteroffers for all my BIN listing?


@toon-city wrote:

All of a sudden ebay decided to turn this feature on my listings. So when I send an offer I must also de-select counteroffers.  ebay says they never change your listings, that's a lie.


They did this to me too (change my listing) and I'm not into haggling with buyers, I've sent my best offer.

 

I think when you deselect the counteroffer thing, it should stay deselected when you keep sending offers. At least that's what happened when I deselected it.

 

Yes, they do change your settings without telling you.

 

C.

Message 5 of 12
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Re: How to turn off counteroffers for all my BIN listing?

If it "stayed deselected when you keep sending offers," then people who allow counteroffers would complain about that.  It has to work one way or another, and you can't please everyone.

Message 6 of 12
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Re: How to turn off counteroffers for all my BIN listing?


@toon-city wrote:

All of a sudden ebay decided to turn this feature on my listings. So when I send an offer I must also de-select counteroffers.  ebay says they never change your listings, that's a lie.


Sending a Seller Initiated Offer is not "part of a listing".

Paranoia strikes deep
Into your life it will creep
Message 7 of 12
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Re: How to turn off counteroffers for all my BIN listing?

I can only speak from my own experience.  When I send an offer to a buyer I get the screen below.

 

Send offers

Offer amount
$
 
+ $4.95 shipping
Offer message
 
This message is included with the offer.
 
__  Allow counteroffers
We recommend allowing counteroffers to increase your chance of selling. You can always decline the counteroffer if it's too low.
__Automatically send offers
Share them with new interested buyers.Learn moreopens in a new window or tab
__Send your coupon for future purchases
Encourage interested buyers to shop your store. Send them a coupon when your offer is accepted or it expires. The coupon can only be used for items not included in your active offers.
 
Once I unselected the Counter Offer option, it stays off on all other offers I may send.  Even months later.  It defaults to what you see above.
 
The screen above is what I get when I go to send an offer to those that are Watching my items.  Just in case it appears differently elsewhere in the system.

mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 8 of 12
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Re: How to turn off counteroffers for all my BIN listing?

It is not user error because it happened to me as well. The allow counteroffer was not checked until this past week.

Message 9 of 12
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Re: How to turn off counteroffers for all my BIN listing?

This is an OLD THREAD, but yes, I have had continual problems with them changing my defaults about once a month, but @frogsandfish4u  the one from the other day affects everyone & you can find a big long thread about it here:

 

https://community.ebay.com/t5/Selling/Heads-up-changes-to-Seller-Initiated-Offers-SIO/m-p/35075350#M...

 

at this point we don't know if it was an intentional change or accidental change but with it being the weekend, we won't know immediately.  

This one goes to Eleven - Nigel Tufnel

Simply-the-best-for-you Volunteer Community Mentor
eBay Seller since 1996

Message 10 of 12
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Re: How to turn off counteroffers for all my BIN listing?

@hartungcards 

Those settings were always sticky for me until this AM.

Message 11 of 12
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Re: How to turn off counteroffers for all my BIN listing?

@adamcartwright   This is an old thread first off.  Second, this started yesterday where it's affecting everyone & third, just FYI, lots of us have had problems with these resetting periodically out of nowhere.  It's happened to me 10 times.  5 in the last month, 5 about once a month prior for a year or so.  There are some like you, who have never had them reset, but others have had lots of problems with it.  BUT, those problems were individual, not global like we're seeing since yesterday.

This one goes to Eleven - Nigel Tufnel

Simply-the-best-for-you Volunteer Community Mentor
eBay Seller since 1996

Message 12 of 12
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