01-13-2024 02:23 PM
All of a sudden ebay decided to turn this feature on my listings. So when I send an offer I must also de-select counteroffers. ebay says they never change your listings, that's a lie.
01-13-2024 02:36 PM
I've always had to disable "allow counteroffers" when sending offers. I really don't think this is anything new.
01-13-2024 02:54 PM
I have never in all the years had ebay "change" any of my listings after I clicked submit / list or whatever. I have however seen many posts / threads in this community stating that this happens, also many sellers who claim "glitches" that nobody seems to be able to duplicate... Whenever this happens, I advise it is best to review one's methods and to remember it could be user error because if it's only happening to some but not others there's a good chance it is either a setting or something particular and peculiar those sellers and only those sellers are doing. Find what that is, make the appropriate change(s) and your problem is fixed, or keep assuming it is ebay's fault and continue to experience the malady, choice is yours.
01-13-2024 02:59 PM
If memory serves, eBay has accept counter offers selected by default when you send seller-initiated offers, however if you uncheck the box and send an offer the setting is "sticky" so it should not be checked go forward @toon-city .
01-13-2024 03:59 PM
@toon-city wrote:All of a sudden ebay decided to turn this feature on my listings. So when I send an offer I must also de-select counteroffers. ebay says they never change your listings, that's a lie.
They did this to me too (change my listing) and I'm not into haggling with buyers, I've sent my best offer.
I think when you deselect the counteroffer thing, it should stay deselected when you keep sending offers. At least that's what happened when I deselected it.
Yes, they do change your settings without telling you.
C.
01-13-2024 04:08 PM - edited 01-13-2024 04:09 PM
If it "stayed deselected when you keep sending offers," then people who allow counteroffers would complain about that. It has to work one way or another, and you can't please everyone.
01-13-2024 04:15 PM
@toon-city wrote:All of a sudden ebay decided to turn this feature on my listings. So when I send an offer I must also de-select counteroffers. ebay says they never change your listings, that's a lie.
Sending a Seller Initiated Offer is not "part of a listing".
01-13-2024 04:22 PM - edited 01-13-2024 04:24 PM
I can only speak from my own experience. When I send an offer to a buyer I get the screen below.
05-10-2025 05:19 PM
It is not user error because it happened to me as well. The allow counteroffer was not checked until this past week.
05-10-2025 06:58 PM
This is an OLD THREAD, but yes, I have had continual problems with them changing my defaults about once a month, but @frogsandfish4u the one from the other day affects everyone & you can find a big long thread about it here:
at this point we don't know if it was an intentional change or accidental change but with it being the weekend, we won't know immediately.
05-10-2025 07:04 PM
Those settings were always sticky for me until this AM.
05-10-2025 07:11 PM
@adamcartwright This is an old thread first off. Second, this started yesterday where it's affecting everyone & third, just FYI, lots of us have had problems with these resetting periodically out of nowhere. It's happened to me 10 times. 5 in the last month, 5 about once a month prior for a year or so. There are some like you, who have never had them reset, but others have had lots of problems with it. BUT, those problems were individual, not global like we're seeing since yesterday.