Selling

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HOW DO YOU CANCEL A SOLD ITEM & ISSUE A REFUND

HOW DO YOU CANCEL A SOLD ITEM & ISSUE A REFUND..my Son dropped a part and put a big dent in it so i want to Cancel the sale & Issue a refund to the buyer..any info would a great help..Thanks, maicobuddy

Resolved! Canceled Order and Payment Hold Problem

I had a item listed for local delivery.A customer bought it, but when they realized it was local delivery, they immediately requested to cancel.The original payment to me from the customer is on hold.I can't refund the customer until I get my money f...

Sold item stuck in delivery

An item i sold has been stuck in shipping. I shipped it on December 10th and its estimated delivery was December 14th - 23rd but it hasnt updated or moved since December 14th

Reserve Price Selling Fee Policy

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Resolved! How greedy can corporate eBay become?

This is getting out of hand, eBay is now saying that if you end up promoted listing if a buyer which is a new buyer click the ad and buy the item if somebody else not even that buyer clicked it in the last month when you had it promoted, you still ha...

I mistakenly listed the wrong shipping method. How can I send other than the method buyer selected

I just sold a non-media item, but mistakenly listed the shipping method as media mail. I have not been able to select a different shipping method when trying to ship the item. Is there a way I can choose a different shipping method? In this case, gro...

Items sold, doesn't show feedback left

Hi, I just recently sold some items and 2 people left feedback . So I was at feedback 625 and now at 627. However, when I click on it to see who left it and what they said, it doesn't show any new feedback. I do not understand why I can't see who lef...

Return label without my name on it?

Hello, I need help from someone with experience. I bought a lamp. It was not padded on one end. The shipping box arrived with a hole poked in it from the metal rod on the lamp. The turn knob arrived broken off, found it rolling around loose in box. I...

Christmas Day = holiday for sellers?

How many sellers still work online as if it is not Christmas Day? My hand is up. It is like any other day to me. My Christmas involves scratching a ticket or 2 & turkey dinner with 1 family member.

The buyer refused the delivery

The buyer does not want the product and refused the delivery.How to proceed in giving a refund? Open return but package was refused upon delivery. Unable to give refund while open return exists

Resolved! Listing fees all of a sudden???

Created several drafts just now but when I started to list them, saw that it was a $.35 listing fee. Why? My listing have always been free.

ending sales effect on offers?

Am I right in assuming that when my sales end this month that the items on people's watch lists will lose the sale price, including ones in the offers eligible list? is that the case? This hasn't come up for me so far because until recently I have al...

Resolved! Shipped the wrong shorts

Good morning, hopefully someone can chime in here... i sold a pair of camo shorts but i sent the wrong camo pattern as i have two of the same style and sizing but different print camo. Anyways i contacted the buyer and they agreed to ship back the sh...

I think we can drop the Pictures on Feedback now ...

So, in April of 2023 eBay started testing the feature that allows Buyers to add pictures to the FB (Feedback) they leave for Sellers with the sitewide roll out being sometime in the November 2023 time period. Fast forward to present, December 2025 .....

ebay deliver estimates

had a buyer buy a item yesterday selected GA shipping when there was a UPS option and sent a message that they absolutely had to have the item by 1/8, if I could not guarantee that they said cancel it. It was 2100 miles from me so I said, absolutely ...