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How to send a feedback revision request

Hello, my buyer has had second thoughts on her feedback left for me. I clicked on "send feedback revision request" button shown on help.

That took me to my feedback page.

The only option I see on that is "reply" to the buyer's feedback.

How do I send them the feedback revision form?

Thank you in advance for your help.

 

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Re: How to send a feedback revision request

Buyers can only revise feedback that was left within the past 30 days and which has a neutral or negative rating. You don't seem to have any of those. If you're referring to a feedback that has a positive rating, or one that is past 30 days, all the buyer can do is leave a followup comment.

 

http://feedback.ebay.com/ws/BayISAPI.dll?ReviewFeedbackLeft

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Message 2 of 8
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Re: How to send a feedback revision request

Buyers can only revise feedback that was left within the past 30 days and which has a neutral or negative rating. You don't seem to have any of those. If you're referring to a feedback that has a positive rating, or one that is past 30 days, all the buyer can do is leave a followup comment.

 

http://feedback.ebay.com/ws/BayISAPI.dll?ReviewFeedbackLeft

Message 2 of 8
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Re: How to send a feedback revision request

To access the feedback revision form.......go to the bottom of your feedback page...........

 

 

dhbookds_0-1718229717161.png

 

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Re: How to send a feedback revision request


@dhbookds wrote:

To access the feedback revision form.......go to the bottom of your feedback page...........

 

 

dhbookds_0-1718229717161.png

 


Interesting side note.  IDK why, but when I go and look at my own FB, I do not see that option for requesting a feedback revision form, but if I look at yours, or anyone else's really, I do see it.  

 

 


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 4 of 8
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Re: How to send a feedback revision request

@22angels 

If the feedback you are requesting to be revised is for the aluminum plate, it's a positive feedback so it can't be revised and even if it could, I wouldn't waste a feedback revision request on that one.

 

IMO, the constructive criticism offered is valid so take it to heart. It's not a terrible feedback.

albertabrightalberta
Volunteer Community Mentor





I can explain it to you but I can’t understand it for you.
Message 5 of 8
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Re: How to send a feedback revision request

Thank you for the reply. It was the seller who contacted me and asked me to send her the revision form. 
I now realize that the revisions only apply to negative (overall) readings. 
thank you! 😊 

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Re: How to send a feedback revision request

Positive feedback can't be revised.

 

The feedback isn't too bad, the buyer said the item was fine.

 

Bear in mind, If the buyer leaves a follow up comment, or if you reply to the feedback it will stand out more.

 

Don't bother about it, that feedback wouldn't stop me buying from you.

 

And I don't think many buyers read positive feedbacks.

Message 7 of 8
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Re: How to send a feedback revision request

It was the seller who asked to remove it. She had a change of heart. 

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