How to get negative feedback removed?

[emptycloset]

Just received my first negative feedback, and it is actually pretty funny. I sold a set of dollhouse furniture to someone who was unhappy that it was dollhouse-sized, and not human-sized. 

The table and chairs were described as dollhouse scale in the listing, and photographed with a ruler to show that the table was about 6 inches long.

Will this likely qualify under ebay's negative removal standard? And if so, how do I contact them and ask for removal?

Bonus points: Should I leave feedback for the buyer, and if so, what?

Thank you!

[d-k_treasures]

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@doc-holmes wrote:

Oh man, I'd love to have been a fly on the wall when the buyer got the shipment. "What the...?" 😂

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If the fly was in the picture, maybe the buyer would have utilized a bit of common sense. But I doubt it.

[nh_sales_lv]

I got a Neutral feedback once for cancelling an order the customer asked me to cancel. He bought a GPU card and told me he had No Computer. 

The Stupid **bleep**e people leave is Amazing.  Ignore is your best remedy.

Ignore, Ignore, Ignore, Move On

[chapeau-noir]

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@nh_sales_lv wrote:

I got a Neutral feedback once for cancelling an order the customer asked me to cancel. He bought a GPU card and told me he had No Computer. 

The Stupid **bleep**e people leave is Amazing.  Ignore is your best remedy.

Ignore, Ignore, Ignore, Move On

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I got one of those, too - it was for a remote - the buyer had asked me to cancel the sale so I did, no questions. Then he left me a neut saying he had canceled the sale because he had found his remote. It was so funny that I just left it with no comment. 😁

[nh_sales_lv]

Yeah but at least he had a TV, imagine someone ordering a remote but doesn't own a TV.