The eBay Community

fraud

i purchase item on march 11 and seller did not ship my item untill now and i mistakenly closed return request. I need my refund . please help me to resolve this issue.

Ive been scammed by a seller with proof ebay still extending my refund and giving scammer more time

I purchased 4 figures from a seller on March 1st from a state in the US, supposedly. I now believe it's an overseas scammer.They were a newer seller but these items had multiple positive reviews saying they were legitimate. I paid well over the initi...

Anyone having issues with bulk "sell similar" duplicating listings? Safari

For the past week I've been getting duplicated listings by doing my daily end and sell similar of roughly 200 items. eBay catches some and spits them back as errors but 1 or 2 still slip through and I have to find them and remove. Steps:End 200 listi...

Back from vacation

Had my eBay store on vacation mode for 5 months (been out of country), need advice on what you would do to restart sells again. I’ve never been away this long from my business. For example: I have over 2000 items in my store, should I relist all or s...

Missing VIEW OFFER Link From "Pending Offers Page"

Ebay replaced the "view offer" link from "pending offers" page with "share listing!" Now having to click drop down menu under "share listing" which should be "view offer" then click "view all offers" to get to any single offer.

Buyer is questionable, high value, have not shipped yet, is there a way for me to cancel an order?

Have a buyer that negotiated a price - ok. Claimed he was a vet and wanted a discount. Ok. Then was surprised he had to pay sales tax, strapped for cash, yet has a site with 100's of items, >2000 reviews, many very expensive items >$2000. They have t...

Several changes need to be made with eBay

I have come across this problem several times. I pay for an Item, and the seller makes a prellable with a tracking number, but doesn't take it to the post office to be mailed. You try several times to contact the seller, but the seller does not reply...

Missing Mail Search vs Help Request Form regarding Mail Class

I'm about to file a Missing Mail Search. The package was sent Ground Advantage but the Help Request Form states it is First Class Mail which is incorrect. So what service type do I choose when filing the Missing Mail Search, Ground Advantage or First...