01-25-2018 01:41 PM
Hi,
I purchased postage from USPS, but i now need to cancel it and get a refund. How do i do that?
01-25-2018 01:43 PM
You can Void an unused eBay postage label up to 5 days after purchase. It takes 2 - 3 weeks for the credit to show up because USPS won't approve it until they're sure that you really didn't use the label.
http://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&CurrentPage=LabelManagement
01-25-2018 02:17 PM
@mshop0001 wrote:Hi,
I purchased postage from USPS, but i now need to cancel it and get a refund. How do i do that?
If you purchased online postage, you should be able to void the label wherever you purchased it (ebay, paypal, usps.com). You have a limited time to do so.
If you purchased postage at the counter, I can't imagine you could void that, but the place to check is at that post office.
01-25-2018 02:23 PM
01-25-2018 02:40 PM
@couldabeenworse wrote:
@mshop0001 wrote:Hi,
I purchased postage from USPS, but i now need to cancel it and get a refund. How do i do that?
If you purchased online postage, you should be able to void the label wherever you purchased it (ebay, paypal, usps.com). You have a limited time to do so.
If you purchased postage at the counter, I can't imagine you could void that, but the place to check is at that post office.
Well, kind of. Coincidentally I bought a prepaid return label for a customer earlier this afternoon. Right after I sent it to him, he decided he wanted to keep the item. No harm, no foul right? Except now when I go to the transaction on PAYPAL there is no longer a button to void it. If I want a refund, I need to open a case against the seller (USPS) in the resolution center. The reasons for opening a case have nothing to do with simply wanting to cancel a label.
Of course.