How do you keep Ebay from randomly deleting old listings without telling you?

[nujik]

I've noticed over the years that I will randomly find items on my shelves that have no listing. I chalked it up to a mistake but I suspected this was an ebay "feature". I've seen rumors of the same thing on Reddit and such, but now I know for sure.

I recently did a partial audit of my inventory and found many, many items that have no listing. No evidence of sales when going back as far as the history allows. All the boxes in question were quite dusty so it seems that ebay is in fact deleting my old listings without telling me. Now I have go through 10,000+ items to audit the whole thing and see how bad the damage is.

I can't even imagine how many thousands of dollars of stagnant wares I have and how long they've been sitting with no listing. Is there any way to avoid this?

[atlasesattic]

The same thing happens to me, I found 3 the other day that I had to relist

[quicksilverdiecast]

I am in the process of doing the same thing, for the exact same reason., As well as manipulation by ebay motors with a listing once it has been listed and live. 

[quicksilverdiecast]

Wait, as a seller you list the item, depending on the type store you have subscribed, you pay ebay to list items, auction wise or buy it now wise, so if they remove an item, should not a credit be issued back to the seller...if of course there were no listing violations

[kyle@ebay]

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@lacemaker3 wrote:

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kyle@ebay wrote:

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@mam98031 wrote:

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@lacemaker3 wrote:

@nujik, and @jonathanbrightlight 

https://www.ebay.com/help/selling/listings/creating-managing-listings/removed-hidden-listings?id=465...

 

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elizabeth@ebay.com
kyle@ebay.com
devon@ebay.com

Does Ebay still remove older listings as described above?  I thought they stopped doing that years ago.

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Hey @mam98031 and @dhbookds eBay does still remove old listings as you mentioned here.  But what isn't mentioned in that screenshot is that we also take into account buyer traffic.  So if you have an item that hadn't sold in more than a year, AND it's generating little to no buyer traffic, there's a good chance it'll end up being removed.

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Hi kyle@ebay, so that is basically what I said here, then:

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@lacemaker3 wrote:

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@short_circuit.lineman61 wrote:

 I have many listings 7, 8 10 years old still active never ever got a message that they were removing one

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They aren't all necessarily going to be removed when they reach one year old. It says one year "or more". 

I believe that eBay probably uses an algorithm to judge the amount of interest in the item, perhaps using views and click-throughs. But they don't publish anything about this algorithm.

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Hey @lacemaker3 I must have missed that post earlier.  But you were right on the money!

[bbcardzman]

EBay removes items that have been listed for more than a year with no activity. Unfortunately they do not let you know which ones were deleted like they used to. An easy way I found to keep this from happening is when your listings get to be on for 5 or 6 months, just end and relist them. This gives them a new item number and refreshes the listing to the top of the heap. 

[reallynicestamps]

@kyle@ebay

It's not so much the removal, although that is annoying and expensive both for potential lost sales and storage of unlisted product,  but that the notices of removal are in fact not going out.

Take 'em down if you like.

But let us know.