How do I handle this buyer?

[ilovelamp4]

Hi there, I sold a monogrammed Christmas Stocking with free shipping last PM. Buyer adds a note that he wants a different name on stocking and says to email him if there’s a problem. I immediately messaged him that the item can not be remonogrammed by me.

i am required to ship by today and he hasn’t responded to my message. 🤷🏻‍♀️

[gramophone-georg]

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@emerald40 wrote:

What happened to the days when buys could not ask for anything not stipulated in the original listing?

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That's exactly what I'm wondering.