08-28-2019 06:02 PM
Just thought about this. If not using PayPal in arranging payment for a pick-up only item, how can it be worked? I've read somewhere here that a buyer said ebay continues to send out notices of item not being paid for. Perhaps put another way - how does eBay prefer that local pick-up only item be paid for?
08-29-2019 03:21 AM
Just keep in mind that if the buyer pays you in cash as far as eBay is concerned
the buyer is still covered by the eBay money back grantee.
Offering local pickup
Buying with local pickup
08-29-2019 05:33 AM - edited 08-29-2019 05:37 AM
Interesting question since Ebay has assumed responsibility to collect the tax and it would be on their books to pay whatever state, if it's paid for. Somehow they've got to either write it off or charge the seller........
@Anonymous
?
08-29-2019 05:39 AM
@gretschwhtfalcon As others have mentioned, on the Sold item the pull down menu has Mark as paid and mark s shipped. These two selections are for Local Pick up and to a lesser degree, the Mark as shipped can be used by folks who do not use Tracking but want to indicate they have shipped the item.
Just remember, that regardless of the selection of those pull downs when the item sells you are immediately charge the fVFs on your account.
08-29-2019 06:32 AM
There is no buyer protection for pick up only items, unless the seller refuses to turn over the item.
08-29-2019 06:40 AM
Hi ,I definitely want to clear up a few things;
we do not require tracking for a local pickup transaction. We know that this does not exist for a local pickup sale, and would subsequently not expect it to be provided. An item not received request related to a local pickup transaction is only eligible for protection in very limited instances where we can verify confidently that the seller prevented the buyer from retrieving the item.
08-29-2019 08:05 AM
For a local pickup...
(1) Cash payment accepted
(2) Once payment is received..... Send an invoice with local pick up shown as $0.00, no cost for shipping.
(3) Mark the transaction as paid.
(4) Mark the transaction as shipped....
The method of payment is the seller's choice.... eBay's policy ....
If a buyer pays with Paypal, the the buyer can claim ... Item not received..... Seller has no record that the item was shipped... no tracking and buyer wins the claim ... and will receive a refund...
08-29-2019 08:36 AM
@dhbookds wrote:
Interesting question since Ebay has assumed responsibility to collect the tax and it would be on their books to pay whatever state, if it's paid for. Somehow they've got to either write it off or charge the seller........
@Anonymous
?
Hi @dhbookds, we collect and remit sales tax for transactions in specified states when the buyer checks out on eBay. When cash is used upon pickup, we do not process the payment, so don't collect and remit sales tax for that transaction. The seller would need to address any tax responsibilities that may apply for a payment they are processing themselves.
08-29-2019 08:55 AM
08-29-2019 08:56 AM
@Anonymous
I see, once again, there are some legendary local pick-up myths being perpetuated in this thread, and that happens on every thread on the topic. Every.Darn.Time.
I found this thread on the Knowledge Base board under "Commonly Asked Questions." I just skimmed it, but perhaps the author could research some of the details of the subject and update that article accordingly? The OP of this thread has brought up sales tax, for example. The article could clarify how to mark items paid and how to mark items shipped and whether SNADs and INRs apply to local pick-up.
If members are confident the article is complete and current, we could just provide a link to that article when it comes up on the discussion boards.
P.S. I see there's an outdated article in that same area on sales tax. Maybe from 2017? That should probably be updated or scrapped.
@Anonymous
08-29-2019 09:00 AM
no matter how many times its posted that there is no buyer protection for local pick up items,and a buyer cannot claim item not received with either PP or Ebay..the myth continues with so much misinformation.
08-29-2019 09:11 AM
@bonjourami wrote:no matter how many times its posted that there is no buyer protection for local pick up items,and a buyer cannot claim item not received with either PP or Ebay..the myth continues with so much misinformation.
100% agree. That's why I thought if we could reference a reliable, all-encompassing, knowledge-based article, maybe that would help an OP and be a good beginning for dispelling all these inaccurate responses. At least the information would all be in one place.
08-29-2019 09:18 AM
@bonjourami wrote:no matter how many times its posted that there is no buyer protection for local pick up items,and a buyer cannot claim item not received with either PP or Ebay..the myth continues with so much misinformation.
Yes, clearly the myth continues because a buyer CAN file an item not received on a local pickup. They would have to have proof through eBay messages that the seller was not making the item available and not arranging to meet in order to win the case, however.
@pburn wrote:The article could clarify how to mark items paid and how to mark items shipped and whether SNADs and INRs apply to local pick-up.
If members are confident the article is complete and current, we could just provide a link to that article when it comes up on the discussion boards.
When I requested the article it was the goal to have one place to link to when local pickup questions arise. Trinton composed the article and chose not to include the details on INRs and SNADs which are some of the most commonly asked questions about local pickup. He would have to revise the article. If he would like assistance I would be happy to put together some text that he can proof and correct should I get anything wrong.
08-29-2019 09:21 AM
Yes...all the misinformation posted about local pick up items must be very confusing to those first time local pick up sellers.Ive done several,they were the easiest transactions I've ever had,
08-29-2019 09:39 AM
@pburn wrote:
@Anonymous
I see, once again, there are some legendary local pick-up myths being perpetuated in this thread, and that happens on every thread on the topic. Every.Darn.Time.
I found this thread on the Knowledge Base board under "Commonly Asked Questions." I just skimmed it, but perhaps the author could research some of the details of the subject and update that article accordingly? The OP of this thread has brought up sales tax, for example. The article could clarify how to mark items paid and how to mark items shipped and whether SNADs and INRs apply to local pick-up.
If members are confident the article is complete and current, we could just provide a link to that article when it comes up on the discussion boards.
P.S. I see there's an outdated article in that same area on sales tax. Maybe from 2017? That should probably be updated or scrapped.
@Anonymous
Hi @pburn, I'll look into getting details added to the Local Pickup article that clarifies how to mark an item as paid. This article was just recently written and does reflect the current accurate policies. As for the tax article, the information presented could use an update to include details about the marketplace requirement to collect and remit sales tax in certain states, so I'll get that added as well.
08-29-2019 09:41 AM
@bonjourami wrote:
no matter how many times its posted that there is no buyer protection for local pick up items,and a buyer cannot claim item not received with either PP or Ebay..the myth continues with so much misinformation.
Hi @bonjourami, I need to clarify that a buyer is absolutely protected for a local pickup item, and they can claim item not received when they did not receive their item. Though tracking is obviously not going to be required for an item picked up locally, the buyer can still pursue protection if the seller did not allow them to retrieve the item. This is confirmed in our Help Page for offering local pickup.