Higher Bidder Doesn't Pay and Don't Reply to My Messages

[trendyowlshop]

Hey Guys,

For the last few times I was trying to sell some old electronics that I don't need anymore on eBay, but every time someone win the auction, the person either doesn't pay or stay quiet and I have no other choice but to cancel the order - lots of time waste and it makes me wonder why people does that?

I have a few questions :

1. Why people does that?

2. Is my address visible to the person, who won my auction?

3. Does person who won my auction can see any of my personal details?

Thanks,

[soh.maryl]

I have a few questions for you:

Why are you cancelling, when you should be opening unpaid item cases?

What reason are you using for the cancellation?

1. Why do people do that: You mean why do they not pay? Happens all the time.

Your address is not visible to the person who won your auction and neither are your personal details.

How about starting to handle non-paying bidders the correct way?

[trendyowlshop]

Why I'm not opening unpaid item cases? Because I don't really see any benefits over it , rather than wasting more time. I just want to sell my old electronics that I don't need anymore to someone else who might need them more - that's just it. If the person doesn't want to pay, that person will not pay and in my opinion opening unpaid item case would not help at all.

[bonjourami]

It helps to protect you from receiving a major defect. 

[wesk_36]

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@trendyowlshop wrote:

Why I'm not opening unpaid item cases? Because I don't really see any benefits over it , rather than wasting more time. I just want to sell my old electronics that I don't need anymore to someone else who might need them more - that's just it. If the person doesn't want to pay, that person will not pay and in my opinion opening unpaid item case would not help at all.

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One benefit is that you are reimbursed your FVF.

You also may avoid strikes on your account.

Another benefit of filing on a deadbeat "buyer"  is that many sellers like my selling account, have blocked buyers who don't pay (in settings, 2 or more) and those types of buyers get a strike and cannot buy from sellers that have blocked them for being a habitual violator, as they should be blocked from buying if they have no integrity.

just my opinion

[terrycece62]

Are you at least putting none payers on you BBL  so they bare unable to buy from you again?

[wesk_36]

I am seeing your listing ended today August 2, then you relisted the exact same computer, also today?

Is that giving the buyer a chance to pay?

[soh.maryl]

If you fail to see any benefit to yourself to opening unpaid item cases, like getting your FVF refunded, why not consider the benefit to other sellers? 

If//when a buyer has had two unpaid item cases opened against him in twelve months, most smart sellers have set their requirements so that he cannot buy from them, thereby saving those sellers some hassle.  Think about it.

And, incidentally, when you cancel, what reason are you using for the cancellation? 

[bigdeals.etc]

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@trendyowlshop wrote:

Why I'm not opening unpaid item cases? Because I don't really see any benefits over it , rather than wasting more time. I just want to sell my old electronics that I don't need anymore to someone else who might need them more - that's just it. If the person doesn't want to pay, that person will not pay and in my opinion opening unpaid item case would not help at all.

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If you cancel an order on a buyer (for any reason at all regardless of how valid), the buyer can leave you a negative feedback. Filing an unpaid prevents this.

To answer your other questions:

1. Because a lot of people just don't care.

2. No.

3. They don't see anything more than someone who didn't win your auction.

[penguins_dont_fly]

Buyers on eBay have 48 hours to pay.

https://www.ebay.com/help/buying/paying-items/paying-items?id=4009

You cannot demand that they pay any quicker unless you list as Fixed Price with Immediate Payment Required.

https://www.ebay.com/help/selling/listings/creating-managing-listings/immediate-payment-works?id=415...

You can open an Unpaid Item Dispute 48 hours and one minute after the listing ends.

You can then close it 96 hours and one minute after you open it, if the buyer does not pay within that timeframe. (if they pay, you ship)

You get your fees back, the "buyer" gets a strike and nobody gets to leave feedback.

https://www.ebay.com/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137

Buyers with 2 or more Unpaid Item Strikes in 12 months can be automatically blocked by sellers that have their Buyer Requirements set up.

https://www.ebay.com/help/selling/listings/creating-managing-listings/setting-buyer-requirements?id=...

[fashunu4eeuh]

If you are not allowing enough time for a buyer to remit, or even to simply respond to your messages, then you are shooting yourself in the foot. Ebay allows 48 hours for a buyer to pay, as Penguin pointed out in his excellent response.

If you want immediate payment, abandon the auction format and use fixed-price listings with Immediate Payment Required.

Are you aware that cancelling a transaction without buyer request can create a defect penalty on your account, which can seriously degrade your standing? The buyer can also still leave feedback.

[lilbama911]

RE:  For the last few times I was trying to sell some old electronics that I don't need anymore on eBay,

Just wondering whether the old electronics you are trying to sell is actually electronics that doesn't work, obsolete electronics that is no longer being manufactured, scrap or just junk you are trying to get rid off.

Posting the old electronics on Craiglist  for pickup might work.

[inhawaii]

Why people continue to run auctions is beyond me.

If i had a nickle for every post about a non-paying bidder, i'd have about  $19.