Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Late delivery

For the 3rd time in recent days, I have a defect for late delivery.The book was posted within 24 hours (in fact within a few hours) of payment.This is evidenced by:The time the UK Royal Mail tracking number was entered; andThe proof of posting which ...

Not able to post more items and sent daily notes on underperforming with a 2.65% error rate over yr.

Increasingly stringent and unfair rules find me angry with the selling process on Ebay.When the process of returns was changed so that the consumer could simply click on "does not meet description" and be approved for a return I had to go along with ...

What happened to Value Pak

Value Pak ,the discount for Bold,Subtitle,Gallery Plus which used to be 2.00.now we are charged the full price,3.35.

feedback extortion from a buyer that exceeded my 30 day return policy

Buyer exceeded my return policy of 30 days, so I told her my policy to accept returns is 30 days and she will not be receiving a refund. The she threatens me, or I guess you call it extortion to pay for re-return shipping or she will leave negative f...

Не могу выставить товар

Товар первый, выскакивает сообщение о том что уже лимитRequest higher selling limitsWe're unable to increase your selling limits right now.However, we'll review your account periodically and may automatically grant a limits increase based on your sel...

Returns

I am a longtime eBay seller and buyer since 1997 and need advice about a recent sale. Sold a sterling silver tea set and received payment immediately from buyer. My return policy is 14 days however on the 14th day and after I had left a positive feed...

Problem solved

So I don't have a store anymore so I wonder if that solved the problemNo store yet i was able to easily just end two items without any issues. And I was given a bonus if I am to sign up for managed payements however I don't want to give my SS number ...

submitting a revised invoice after refunding mistake invoice paypal payment

I canceled 2 payments in paypal and not I cant issue new invoice from ebay. I refunded a payment in paypal so an invoice can be corrected. But there is not an option for me to end out a new invoice from ebay. ebay displays it was refunded (2 auctions...

Does "Managed Payment" forcing seller to pay for shipping charges with balance?

Can seller pay USPS shipping charges with credit card under Managed Payment or eBay forces seller to use the balance?

Buyer opened a case with Paypal

I got an email saying a buyer opened a case saying they did not authorize a purchase. The sale was from exactly one month ago for a total of $11.68. The email says I don't need to do anything but when I view it on the Paypal site it says I should res...

Return Claim "Not As Described"? What Do You Do?

I am asking fellow sellers what you do in a case like this: An item is sold that has certain compatibility requirements, let's say, an electronic accessory for a TV. The listing states that buyers are responsible for researching whether or not the it...

Sketchy buyer???

Last week I had someone bid on a piece of Southwestern sterling silver in the amount of $99. (winning bid) They had me ship to an address in New Castle, Delaware. I received a message yesterday from the buyer stating tracking said item was delivered ...

CAN'T YOU READ??!

One order was cancelled because it wasn't a genuine autograph. It's right in the title & description. Now I have another transaction for a large $$ amount being return for the same bloody reason!!!!! LEARN HOW TO READ!!!! Sorry - I do not sell autogr...

EBay chat for worked very well for assistance - CS can help you out

I had a need to contact eBay regarding a transaction cancelled by the buyer. I used the Chat that is available though their contact page. I was connected to a representative in about 30 seconds. Several issues were handled related to a single transac...

Package Delivered, but Buyer Claims he Didn't Recieve It. Now I'm Out of Money and Merchandise.

So, a buyer with zero feedback swears that he didn't recieve a package and is threatening me with negative feedback. I opened a case with the post office and they claim there was a mix up at the apartment complex with several packages, but the carrie...