06-02-2020 08:07 AM
I have an item listed under "GLASSWARE" and the price is $42.50 If you put the description in the search engine another one pops up and the price is $79.00 and there are 24 "Watchers", then when you scroll down there is another one for $68.00 and no "Watcher" and then scroll all the way to the end of the items listings and mine doesn't show at all??? I checked all 3 and they all have the same entry in the "Item Description" and they all have the same category selected??? I have looked at all 3 entries and there is no explanation why the first item has 24 "Watchers" and another one that is asking less has no "Watchers" and my item that is $36.50 less than the highest price doesn't show at all??? bubba
06-02-2020 10:06 AM
06-02-2020 10:20 AM
@bubbapeaandme8178 wrote:
All three items are exactly the same, there is NO difference in quality or condition and all 3 are vintage, giving you or anyone else the item# is not a part of my question, I have the ability and knowhow to check each of the factors and did this B-4 my post here. I have checked all 3 of those factors and nothing seems logical when one compares the 3 items, this not rocket science. Thanks, bubba
Maybe others see that you have a return policy, but then try to qualify it with the following in your descriptions:
"ASK ANY QUESTIONS BEFORE YOU BID AS I WILL NOT REFUND FOR BUYERS REMORSE AND ONLY IF I HAVE DESCRIBED THE ITEM INCORRECTLY."
That would make me consider other listings, and I've never returned anything, but if you offer the policy I should be allowed to. Price isn't the only consideration for potential buyers.
06-02-2020 10:22 AM
06-02-2020 10:38 AM
06-02-2020 10:40 AM
How can so many responders on this site have so many answers to such a simple question
Without more specific details, responders can only guess at the nature of the issue you are asking about. There are numerous reasons why a given item might not appear in a particular search, including:
Too soon -- items can take 24 hours to be indexed and appear in a search.
Sorting by "price plus shipping: lowest first" -- when a lowest first sort is performed, you will often see a message at the top of the results: "We removed some search results to show you the most relevant listings. View all results" -- if you want to see all the results, you need to either try another sort, or click on that "View all results" link. Otherwise you are only seeing a subset of the results of that search, despite the number that is shown at the top. Try counting the results before and after following that "all results" link.
Wrong Category -- if a site-wide search using a particular keyword returns many items, eBay will often direct that search automatically into one particular category. Sellers should take this into account when deciding which categories to list their items in. If possible, try searching the way a potential customer might, and see where the search ends up.
No Shipping -- if an item does not have a shipping method to a specified location, buyers in that location will not be able to see that item. This is often a problem for export sellers that do not ship to their own location. Currently many locations have suspended or delayed international shipments of one kind or another.
Sponsored Listings in Best Match -- if you are using an ad blocker and sorting by Best Match, some sponsored listings may not appear at all, including the non-sponsored "organic" listing itself. Try a different sort or disable your ad blocker for that search.
In addition there are some known location-specific issues that affect users in India, Hawaii and Alaska that may prevent them from seeing local items.
Likewise, there are many possible reasons why one item may have more watchers than another.
06-02-2020 10:45 AM
@bubbapeaandme8178 wrote:
That statement gives a buyer the opportunity to return an item if I mess up and miss a problem with my items description, I don't sell anything with a "You can make up your mine any time in the future" If you want nice collectable items in top condition buy mine because they are always top condition, I have over 10,000 (that's 10 thousand) straight positive feedbacks on 2 ebay sites and I have never refused a return and I could care less as long as the item I sent is the item returned in the same condition, maybe less than 5 in 22 years. Have you ever wrapped a set of dinner ware (36 pieces) to ship in todays lousy shipping world? You would do it once and buyers remorse would have you screaming louder than my "ASK" post. bubba
I completely understand not wanting to take a remorse return, but if you don't allow them, then you need to have a no return policy. I doubt any seller wants them, but if you offer returns, then you have to accept them. Everyone has to sell under the ebay money back guarantee that covers not as described items.
06-02-2020 10:46 AM
06-02-2020 10:56 AM - edited 06-02-2020 10:56 AM
@bubbapeaandme8178 wrote:
How can so many responders on this site have so many answers to such a simple question, I think everyone responding is guessing about the answer to my question
People are guessing because you refuse to give the necessary information.
What item is it?
What search criteria are you using?
06-02-2020 12:39 PM
@fern*wood wrote:
@bubbapeaandme8178 wrote:
All three items are exactly the same, there is NO difference in quality or condition and all 3 are vintage, giving you or anyone else the item# is not a part of my question, I have the ability and knowhow to check each of the factors and did this B-4 my post here. I have checked all 3 of those factors and nothing seems logical when one compares the 3 items, this not rocket science. Thanks, bubbaMaybe others see that you have a return policy, but then try to qualify it with the following in your descriptions:
"ASK ANY QUESTIONS BEFORE YOU BID AS I WILL NOT REFUND FOR BUYERS REMORSE AND ONLY IF I HAVE DESCRIBED THE ITEM INCORRECTLY."
That would make me consider other listings, and I've never returned anything, but if you offer the policy I should be allowed to. Price isn't the only consideration for potential buyers.
This policy violation may be the answer to poor search placement.
06-02-2020 12:47 PM
If you have returns accepted in the listing criteria then you must accept them for any reason even buyer remorse/error .The only difference in those returns and seller fault returns is who pays return shipping
06-02-2020 12:54 PM
@bubbapeaandme8178 wrote:
Who is "we all" I can't get a straight answer from anyone so I'll keep looking into the different variables until I have a better understanding of the issue. Thanks for all responses, call me more confused than ever. bubba
Why do you expect people to give you a straight answer when you won't give them one. As lucky stated, what is the item and what are your search terms. Until you answer those two SIMPLE questions all you will get are guesses in response.
06-02-2020 01:02 PM - edited 06-02-2020 01:07 PM
@bubbapeaandme8178 wrote: ..... there are 24 watchers for the expensive one and no watchers for a cheaper one?? This is something that I see all the time, are "Watchers" not scrolling for a less expensive one? why would anyone not do this when there are multiple listings of the same item?? bubba
Sellers & sometimes non sellers are interested should an overpriced one actually finds a buyer & don't care if a cheaper or competitively priced one sells. These watchers are not interested in buying the item.
06-02-2020 01:34 PM
I’m not a seller here but I just wandered onto this page so hope it’s okay if I answer from a buyer’s point of view.
I can see things that are exactly the same but at several different prices. I don’t always watch or buy due to price. Sometimes it’s the seller that appeals to me the most. Maybe they have better feedback or they offer returns. Maybe I bought from them before and prefer to give them my business. Heck maybe I just like their listing and screen name better. Maybe I am considering buying other items at the same time and want to do it all with one seller.
Who knows? People have their reasons.
Good luck to you.
06-02-2020 01:49 PM
06-02-2020 01:55 PM