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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Is there an update on the display of variation listings?

Listings should be showing the total number of items available when no variation is selected but they're still showing the number of the first in stock variation only. Following up on this post tyler@ebay https://community.ebay.com/t5/Weekly-Chat-wit...

eBay Vows to Fight for Small Businesses amid Postal Leadership Changes

https://www.ecommercebytes.com/2019/10/27/ebay-vows-to-fight-for-small-businesses-amid-postal-leadership-changes/ The eBay Main Street grassroots advocacy program published a blog post on Thursday and said the eBay Government Relations team would con...

So, anyone else notice their invoice is WAY too high?

Here we are again, yet another glitch or bug where now my account balance is about $400 too high. I wonder how many people have paid theirs without noticing this supposed "glitch" I know I can't be the only one who has noticed the absolutely no "glit...

That's it! I'm leaving eBay.

Tonight it was the straw that broke the camel's back. Long story short: I sold an item, buyer said it was broken, "not as described" (it wasn't) and wanted to return. I got the item back (I paid the shipping, of course), the item worked perfectly, he...

Buyer arbitrage

Has anyone heard of buyer arbitrage. That is the buyer practice of buying an item, paying for it and then canceling the order We have had a lot of buyers, buy an item, pay for it, which apparently removes the item from listings and then they cancel t...

Another bogus return.....

(At first i got my times wrong and thought the buyer opened a return case BEFORE he even received the item, but i was wrong. He did receive the item first, then opened a return case.) ITEM: Japanese SHINKANSEN bullet train pen (blue) with flashing LE...

Resolved! Buyer purchased item, used it and ruined it, then was approved for a refund by eBay.

I tried to block the return before it was shipped and spoke with seller support and they said nothing could be done while the return request was open. Now that the item has been returned in an unsellable condition I spoke with eBay about an appeal on...

Unpaid item claim paid and reserved and refunded within the hour

A 'buyer' was the high bidder on two of my auctions totally almost $300. Had to file an unpaid item claim and two days later he paid BUT within the hour the payment was reserved and refunded back to him. Now he's asking for new invoices not combining...

Resolved! Vent - Sellers Who Are Careless or Dishonest About Item Descriptions Are Ruining eBay

eBay used to be a great place to buy books and media at reasonable prices. Let me correct that, sometimes I bought things I wanted at great prices and I appreciate the sellers who let me know about the scratch and dent nature of what they were sellin...

TRS Seller Protections - policy page issues

Referencing this page:https://www.ebay.com/help/policies/selling-policies/seller-protections?id=4345&st=12&pos=3&query=Seller%20protections&intent=seller%20proections A buyer falsely claims an item was not as describedIf the report qualifiesThat link...

eBay no longer relevant w/100:1 seller to buyer ratio

After decades of selling on eBay, my goal is 2 close my account after the holidays. Between insane FV fees & s/h costs, INR fraud, intermittent throttling & blackouts, low-ballers, porch pirates, lack of advertising, etc., eBay is no longer worth the...

does store reset exist?

Ok, I am getting desparate here. No views, no sales, impressions 1/3 what they were last month, gross down by 38%. i called cs and of course they declared all is good. is there such a thing as a reboot or reset for stores that will improve views? I a...

Hostile Policy Takeover...

Has anyone else noticed random policy changes while listing? Since closing my shop in 2010, I have only offered auctions during the holidays and not fully stocked a shop on ebay. I decided to try a full blown store this year...to my dismay, many, man...

Can a Seller BLOCK Non-Pay Newbies with LOW or NO Feedback?

When I first joined eBay, I had the Option of Limiting Bidders with less than 10 Feedbacks. It seems now all of my Non Pay Cases are results of Newcomers or Users to eBay with Low or No Feedback. There is zero communication or acknowledgement of "Sal...

Dear Ebay, the kids are sending emails again

After the "Wall of Text" email now I get this email. How could any company with adults at the helm release something like this? In a way this message is hilarious, but after the humor wears off it is just sad. How about an explanation Ebay?