eBay

pvcliff · ‎03-28-2018

So after attending both live discussions and Weekly Chat, Guaranteed Delivery looks to me like it doesn't have a downside. Might work a little better if I lived in Omaha instead of Los Angeles since distance can play a part, but otherwise I can't wait until it goes live for me!

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They didn’t say it was your fault. They said they blame you.

bubbleman2010 · ‎03-28-2018

Once you become a active participant in the program what vision do you have that you think will benefit your sales?

chrysylys · ‎03-28-2018

Hey, I got a free $10 on Corporate because they screwed up the GD estimate.

'Course, after the first of next year, it appears the seller would be on the hook for that 'bonus'. You good with paying your buyers an extra $5 every time an item is late through no fault of your own?

Forget keeping up with the Joneses. Be the Finklegrubers!
OK kids, time to get the Dodge loaded up again. I hear 'Poppy's By the Tree' calling. This trip might be a long one too.

pvcliff · ‎03-28-2018

@bubbleman2010wrote:
Once you become a active participant in the program what vision do you have that you think will benefit your sales?

For me, generally, I don't suppose anyone really desperately needs anything I sell quickly. But once buyers get trained to look for GD (if only to maybe get $5 back) I expecet I'll be higher in search. And possibly it will help with someone looking for a quick gift. But one of my questions that wasn't really answered was that I'd like to see what eBay is giving out on my behalf.

______________________________________________

They didn’t say it was your fault. They said they blame you.

bubbleman2010 · ‎03-28-2018

pv I followed the entire thread and never once saw any mention of what benefits a seller might walk away with when opted into the program. They've just about worn out the better search placement angle thats used in just about every better than sliced bread ebay program they've rolled out. The biggest hurdle you have is your location your cost to ship to the east coast is the kiss of death to your items that other like item sellers also sell and live farther inland...

pvcliff · ‎03-28-2018

@chrysylyswrote:
Hey, I got a free $10 on Corporate because they screwed up the GD estimate.

'Course, after the first of next year, it appears the seller would be on the hook for that 'bonus'. You good with paying your buyers an extra $5 every time an item is late through no fault of your own?

On the webinar at 11AM it appeared we'd be on the hook after December. On the 20 min live chat at 12:30 Kristina Victor said eBay will continue to cover us after the end of the year. So not sure which is correct but I don't expect eBay to cover us forever. I'd need to see what they are paying out on my behalf and if my sales increase. I'm just selling stuff as we downsize our home, so no I can't cover $5 vouchers on $8 Free Shipping items. I am more concerned about the Free Returns being pushed, even though I've never had a bogus return.

______________________________________________

They didn’t say it was your fault. They said they blame you.

brian@ebay · ‎03-28-2018

@chrysylys wrote:

Hey, I got a free $10 on Corporate because they screwed up the GD estimate.

'Course, after the first of next year, it appears the seller would be on the hook for that 'bonus'. You good with paying your buyers an extra $5 every time an item is late through no fault of your own?

Hi @chrysylys, I want to clarity that we will continue to make it right after 2018 by offering buyers one of the below options, covered by us (eBay).

Shipping cost reimbursement
Voucher for a future eBay purchase
Free return label if the sellers accepts return

The coverage that we are offering through 2018 is that we will offer the above coverage even if the seller doesn't ship the item on time. After 2018, we will only offer this coverage if the seller ships within their stated handling time. You'll find this information here.

Brian,
Community Team

southern*sweet*tea · ‎03-28-2018

You will only be "on the hook" if you MISS your handling time. Otherwise, Ebay covers any claim made.

The easier you are to offend the easier you are to control.

We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell

pvcliff · ‎03-28-2018

@southern*sweet*teawrote:
You will only be "on the hook" if you MISS your handling time. Otherwise, Ebay covers any claim made.

So no downside that I can see!

______________________________________________

They didn’t say it was your fault. They said they blame you.

chrysylys · ‎03-28-2018

brian@ebaywrote:
I want to clarity that we will continue to make it right after 2018 by offering buyers one of the below options, covered by us (eBay).
Shipping cost reimbursement
Voucher for a future eBay purchase
Free return label if the sellers accepts return
The coverage that we are offering through 2018 is that we will offer the above coverage even if the seller doesn't ship the item on time. After 2018, we will only offer this coverage if the seller ships within their stated handling time. You'll find this information here.

So, in the case outlined in my other thread, Corporate will still pay the bounty and the seller will not be harmed in ANY way?

https://community.ebay.com/t5/Selling/GD-Date-Missed/m-p/28287005#M1177102

Forget keeping up with the Joneses. Be the Finklegrubers!
OK kids, time to get the Dodge loaded up again. I hear 'Poppy's By the Tree' calling. This trip might be a long one too.

threshold.sales.group · ‎03-28-2018

IIRC, after the intro period (where ebay covers 100%), the buyer compesation is split 50/50 between the seller and ebay.

pvcliff · ‎03-28-2018

@threshold.sales.groupwrote:
IIRC, after the intro period (where ebay covers 100%), the buyer compesation is split 50/50 between the seller and ebay.

That's not what they said. You will still be covered by eBay if you ship on time.

______________________________________________

They didn’t say it was your fault. They said they blame you.

coffeebean832 · ‎03-28-2018

brian@ebaywrote:
@chrysylyswrote:
Hey, I got a free $10 on Corporate because they screwed up the GD estimate.

'Course, after the first of next year, it appears the seller would be on the hook for that 'bonus'. You good with paying your buyers an extra $5 every time an item is late through no fault of your own?
Hi @chrysylys, I want to clarity that we will continue to make it right after 2018 by offering buyers one of the below options, covered by us (eBay).
Shipping cost reimbursement
Voucher for a future eBay purchase
Free return label if the sellers accepts return
The coverage that we are offering through 2018 is that we will offer the above coverage even if the seller doesn't ship the item on time. After 2018, we will only offer this coverage if the seller ships within their stated handling time. You'll find this information here.

If a seller is in the handling time program and meets their handling time then eBay will cover it.

If a seller is in the door-to-door program and the delivery is late then the seller is responsible starting January 1st.

southern*sweet*tea · ‎03-28-2018

@coffeebean832wrote:

If a seller is in the handling time program and meets their handling time then eBay will cover it.

If a seller is in the door-to-door program and the delivery is late then the seller is responsible starting January 1st.

^^^THIS^^^

The easier you are to offend the easier you are to control.

We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell

rixstuff · ‎03-28-2018

Once it goes in the post office it is out of my hands. I cant make it get there at all let alone by a certain time/date. AND NEITHER CAN EBAY! I guarantee nothing exept I will get it in the mail as soon as I get paid. After that Buono Fortuna!