04-08-2020 05:25 PM
I had a lot of successful sales with ebay back in the day. Never an issue. This weekend I decided to sell a couple of things that I didn't need anymore. They were both in perfect condition. Both buyers claim they received defective items.
The items were perfect, these people are lying. So now I'm paying shipping both ways for nothing. Done with ebay. Anyone still selling on this ridiculous site needs to wise up.
04-08-2020 05:33 PM
I really hope you get your original items back and in decent condition.
04-08-2020 05:37 PM
If you're telling the truth, that's just bad luck -- somehow, someway, I've gotten complaints before but I agree to a partial refund with my buyer/eBay closed the case in my favor.
04-08-2020 05:50 PM
...please don't give up...!
("...when you have a choice of sitting out or dance...please dance..."- LeeAnn Womack- "I hope you dance"...Country music)
04-08-2020 05:57 PM
04-08-2020 06:07 PM
04-08-2020 06:18 PM
A couple of thoughts: you're selling winter season stuff and it's pretty much spring, and it's get out-and-about stuff when people are avoiding that. May or not make any difference, just saying it might encourage those iffy buyers to change their minds. Also the shipping on heavier items never helps, smaller lighter things ting to stay, more, sold...
My sales have gone way UP since the shutdowns but my items aren't exactly essential. Someone thought the black string trees weren't black enough and someone else just ordered parts then realized they won't fit.
It's a hassle, but that's just the environment we are sometimes in. I wouldn't give up totally just yet. Good luck~
04-08-2020 06:33 PM
I have stopped selling also. The eBay fees, PayPal fees, are one thing but people can now send it back for almost any reason. The trouble with that is it can come back broken, changed out with a old one, even replaced with a used running shoe and eBay says zip. I've sold a $900 camera lens many years ago, not now.
04-08-2020 06:40 PM
@nkmipgolf wrote:I have stopped selling also. The eBay fees, PayPal fees, are one thing but people can now send it back for almost any reason. The trouble with that is it can come back broken, changed out with a old one, even replaced with a used running shoe and eBay says zip. I've sold a $900 camera lens many years ago, not now.
My customers have always been able "send it back for almost any reason".........but they don't! Haven't had a return that wasn't entirely my fault in many years.
04-08-2020 06:59 PM
Selling on eBay now is different than the good ol days for certain. The platform is less a community than before. Ebay watches out for the buyers’ interests and sellers have to look after their own.
Choosing No Returns is every seller’s right, but in this eBay of today, it has some distinct drawbacks. When faced with a No Return policy, a determined or unhappy buyer will find a way around it. It is better to take returns than risk a buyer opening a bogus Not As Described case that can count against your seller metrics.
Sorry for your bad experience.