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Free Shipping Not Showing up in Category Listing

Wondering why my listing doesn't indicate free shipping when I see it in the category listing..? The first attachment shows a screenshot of my listing's price. The second one is someone else's. All the other listings I see either have a price or mention free shipping. Mine doesn't. Is there a seller setting somewhere you have to  revise to get that working?
Screenshot 2023-01-17_no-free-ship.jpg   

Screenshot 2023-01-17_free-ship.jpg

Message 1 of 19
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18 REPLIES 18

Re: Free Shipping Not Showing up in Category Listing

Sorry, should have said Promoted Listing...........

 


@talkingwires wrote:

No. I don't even know what "sponsored" is 🙂. But then again, I haven't sold on eBay for a while...


@talkingwires 

Message 16 of 19
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Re: Free Shipping Not Showing up in Category Listing

Not promoted, just a standard listing.

Message 17 of 19
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Re: Free Shipping Not Showing up in Category Listing


@talkingwires wrote:

No. I don't even know what "sponsored" is 🙂. But then again, I haven't sold on eBay for a while...


 

Yes, @talkingwires 's listing does appear to be "sponsored".

 

You can't see it normally, because the word is white-on-white, but if you do a Ctrl-F search for the word "sponsored" and highlight all matches, then it shows up. [Virtually all listings show up as sponsored when I do this ... ]

 

image.png

 

 

 

Message 18 of 19
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Re: Free Shipping Not Showing up in Category Listing


@dhbookds wrote:

Meant to get back to this.........

 

@lacemaker3   did you catch he was talking about browsing category searches?  I found a few absent shipping info....haven't had a chance to look at other categories........

 

Screenshot (348).png


 

@dhbookds, I looked at your search URL again, and I noticed that you were viewing all the listings in that category ... I had been doing a keyword search in that category when I couldn't replicate the results.

 

So I tried again, and replicated your search as exactly as I could. I'm not getting the exact same listings as you got (there have been more new listings since you ran it). But, I am seeing some listings that do not show the shipping cost ... so I was able to replicate what you saw. See my screenshot below.

 

I think my results and conclusions still stand, for a keyword search.

 

But apparently, if you are not using any keywords at all, then there may be different results. And, if you don't use any keywords, then the Ctrl-F search trick that I posted doesn't work. So perhaps in this kind of search, only the sponsored listing shows up, not the "organic" one that would show the shipping cost.

 

This no-keyword category-search doesn't have the duplicate listings of sponsored/promoted listings at the bottom, like they keyword search does. In the keyword search I tried first, those listings were definitely duplicated at the bottom as sponsored listings, where the shipping cost was not shown.

 

image.png

 

 

 

Message 19 of 19
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