First picture in listing does not enlarge.

[walthamrst]

I realized last week when looking back at my listings--and then everyone else's listings--that the first picture will not enlarge when you click on it.  The glitch was supposed to be fixed within 24 hours, but it's been several days since I checked on it, and no fix.

[kyle@ebay]

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@walthamrst wrote:

I realized last week when looking back at my listings--and then everyone else's listings--that the first picture will not enlarge when you click on it.  The glitch was supposed to be fixed within 24 hours, but it's been several days since I checked on it, and no fix.

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Hey @walthamrst our tech team is aware of this issue and has recently opened an alert for it.  You can check here for updates to the status.

[pf9000]

You are not the only one who has reported this web programming bug. Ebay doesn't seem to care or is ignoring us.

[pf9000]

Web Programmers are supposed to test the pages before releasing to the public. It's called Beta Testing. Every function needs to be tested and verified before making the web page live. The local community college had better programmers than what I have been seeing lately. Numerous bugs that should not have been there in the first place. Do it right the first time. There are a lot of local colleges where Ebay could recruit web page programmers. Hire programmers who live here in America.

[janet9988]

The ebay user agreement states they are not to be held responsible for anything......

https://www.ebay.com/help/policies/member-behaviour-policies/user-agreement?id=4259

Without limiting the generality of the foregoing, we (including our parent, subsidiaries, and affiliates, and our and their officers, directors, agents, and employees) are not liable, and you agree not to hold us responsible, for any damages or losses (including, but not limited to, loss of money, goodwill or reputation, profits, other intangible losses, or any special, indirect, or consequential damages) resulting directly or indirectly from:

• the content you provide (directly or indirectly) using our Services;
• your use of or your inability to use our Services;
• pricing, shipping, format, or other guidance provided by eBay;
• delays or disruptions in our Services;
• viruses or other malicious software obtained by accessing or linking to our Services;
• glitches, bugs, errors, or inaccuracies of any kind in our Services;
• damage to your hardware device from the use of any eBay Service;
• the content, actions, or inactions of third parties, including items listed using our Services or the destruction of allegedly fake items;
• a suspension or other action taken with respect to your account or breach of the Using eBay section above;
• the duration or manner in which your listings appear in search results as set out in the Listing Conditions section above; or
• your need to modify practices, content, or behavior, or your loss of or inability to do business, as a result of changes to this User Agreement or our policies.

[walthamrst]

thanks... hope they get it fixed soon

[walthamrst]

Well... they've sure covered every excuse.

[edva-3410]

Is quality of pictures is still the same? Should we do 2 similar pictures insted 1?

[walthamrst]

Quality is fine...you just don't see it enlarged.  I thought about listing 2 copies of the first picture, but was hoping the issue would be fixed soon (so I didn't bother).

[stuff4divas]

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@walthamrst wrote:

Quality is fine...you just don't see it enlarged.  I thought about listing 2 copies of the first picture, but was hoping the issue would be fixed soon (so I didn't bother).

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@walthamrst  that is what we've suggested and done since who knows if and or when this will be fixed or if it is the most recent 'addition' to our listing's protocol