04-09-2023 10:09 AM
Hi,
Does feedback revert back to 100%…?
I received my first neg which must be over one year ago now, yet I’m still sitting at 98%
Thanks.
04-09-2023 10:15 AM
I see you having 1 negative feedback in the last year. The negative feedback will auto delete after 365 days after receiving.
04-09-2023 10:30 AM
It shows the last neg was in the last 12 months. So, it will age off soon.
04-09-2023 10:31 AM
It's too late now, of course, but maybe a better reply would have been to remind the buyer of the MBG and that you would have been glad to make this right by accepting a return and refunding rather than dismissing the complaint as nonsense as if this could not possibly be the case.
04-09-2023 10:44 AM
And it's always good to keep in mind that even though the percentage will change, the O's reply to the feedback will be there for future buyers to read in perpetuity. 😕
04-09-2023 11:20 AM
I did offer the buyer full money back via a private message but he refused. That says it all.
04-09-2023 11:30 AM
Maybe it'll age off with the next evaluation on the 20th.
04-09-2023 02:53 PM - edited 04-09-2023 02:54 PM
According to Terapeak, you sold that item on Apr. 24, 2022, so it's less than a year.
The buyer could have left the feedback up to 60 days after the purchase. The feedback wil not be included when it is more than 365 days after it was left, so it will no longer be included sometime between Apr. 24 and Jun. 23, 2023.
04-09-2023 03:18 PM
As other have mentioned the neg will roll off after 1 year. Try to review this as a learning experience as we, all as sellers, have received a neutral or negative and , at the time, all we saw was that big red mark. In reviewing your feedback, you are doing a good job so move forward and keep up the good work!
04-09-2023 03:33 PM - edited 04-09-2023 03:34 PM
If you click on the blue reply under "when" column next to the feedback comment on your feedback page, it will show the date feedback was left....
sorry should have been directed to the op.........not lacemaker.....