eBay

rmrm475 · ‎07-27-2019

the calculation for positive feedback should be looked at again. ebay should somehow include the neutral comments in your calculations. the overwhelming majority of the neutral comments lean towards the negative side.

greg5000 · ‎07-27-2019

@fern*wood wrote:
@greg5000 wrote:
@fern*wood wrote:
If that is important in your decision making, just do the math yourself and include any neutrals you see in the calculation.
I don't think buyers want to sit there and do math ... they want to look at Seller Ratings and trust that they're accurate.

My experience here, and after reading many complaints from other members, points to a serious problem of Feedback removal/manipulation (mostly for bad high volume sellers).

I lost faith in the Feedback Ratings and eBay, so I stopped buying here.
Maybe not, but if it is that important to someone, then why not solve the problem yourself?

If you choose to stop buying over feedback, that is your choice, but you choose to lose out on lots of good items at generally great prices. I never worry about feedback when I buy. I bought something a couple days ago and this thread reminded me I didn't even look at feedback --- I really never think to. I already received my item, so maybe I will go back and see what their feedback looks like just out of curiosity.

@fern*wood wrote:

Maybe not, but if it is that important to someone, then why not solve the problem yourself?

If eBay would let me, I would help them make this a world-class ecommerce site.

Hopefully they read my posts and those of others, who are concerned and leaving eBay. Unless eBay lets me help, I can only solve the problem for myself ... and sadly that means not buying here.

If you don't use feedback to help you with your buying decisions, then that's your choice. Hopefully you get lucky with all of your purchases. I know I didn't with many in 2019.

greg5000 · ‎07-27-2019

@city*satins wrote:
@greg5000 wrote:
@dhbookds wrote:
So a buyer left a neutral and you want ebay to reinterpret as either a neg or positive? lol, I doubt buyers are going to like that..............
eBay should factor in the Neutrals. An example would be if you had 100 Sales with Feedback and 90% were Neutral and only 10% Positive.

Do you think the Seller deserves a 100% Positive Feedback Rating? Something is clearly a concern with this Seller and this should be reflected in the final number somehow.

Well now, I don't know. Take for example a seller who offers mostly copies of How to Win Friends and Influence People. Is it the seller's fault if at least 10% of the buyers don't win more friends and influence more people?

I don't know, but eBay has a used copy of that book for 99 cents, with free shipping (from Casablanca, Morocco).

A more intriguing question would be, how does this seller make any profit on this sale?