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Feedback

After I’ve sold an item, the transaction appears in My eBay Selling Overview under “Leave feedback”.  Since many buyers never post feedback, and I only reciprocate if they do, this list of transactions seems destined to grow to an unmanageable length.  Will transactions absent my feedback be deleted after a period of time or can they only be removed by my posting positive feedback? 

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Re: Feedback

 Will transactions absent my feedback be deleted after a period of time or can they only be removed by my posting positive feedback? 

 

@caminocielo 

 

The transactions will remain (not be deleted) whether you post feedback or not. Feel free to ignore the requests.

Message 2 of 7
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Re: Feedback

You can only leave feedback for 60 days, so I suppose they will roll off of your to-do list after that date.

Message 3 of 7
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Re: Feedback

If that tally is troublesome, just leave feedback for your buyers when they pay.😉   That's one to do list I've never had to look at.

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Re: Feedback

For what it's worth, I don't look at the Leave Feedback screen.  The Manage All Orders page is my overview of what's been shipped, delivered, feedback status, etc.  

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Re: Feedback

I leave feedback for every buyer, even those that I had to cancel or they did. I just keep it simple. What's the harm in doing that? The ebay requests will disappear after you either leave fb or after 60 days. 

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Re: Feedback


@caminocielo wrote:

After I’ve sold an item, the transaction appears in My eBay Selling Overview under “Leave feedback”.  Since many buyers never post feedback, and I only reciprocate if they do, this list of transactions seems destined to grow to an unmanageable length.  Will transactions absent my feedback be deleted after a period of time or can they only be removed by my posting positive feedback? 


Feedback left for buyers is meaningless, ebay just kept it because it costs them nothing to do so and a certain segment of the buying population would revolt and leave if they took it away.

 

Just set your feedback to be left automatically when the person pays. That method results in the highest possible return on positive feedback and the lowest number of cases opened. 

 

When I was a card specialist I would leave feedback in bulk, about 1000 at a time, until I recognized a constant pattern. If you remind enough people about a transaction (by leaving feedback) then a certain very small percentage of those people will then suddenly have a problem with that transaction and make a claim or complaint that would have never happened if you didn't remind them of the transaction later in the first place by leaving late feedback.

 

Literally every time I would drop bulk feedback I would get 1-6 people who suddenly had problems with the transaction. I switched to leaving it on payment and my rate of problem customers went way down.

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