Feedback

[partfinds]

NEUTRAL OR NEGATIVE FEEDBACK REMOVES ONE POSITIVE. 

I HAD 640 POSITIVE BEFORE NEUTRAL. NEUTRAL REMOVED 1 FEEDBACK SO I NOW HAVE 639 POSITIVE.

[stainlessenginecovers]

Neutral is not supposed to take or add any points. I guess it does, but it doesn't change the percentage (still at 100%)

Neg deducts 1 point. 

[partfinds]

That is what I am saying. But is it incorrect because I still have 640 plus 1 negative  which makes total of 641 and not 639.  Disgusting.

[nobody*s_perfect]

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@partfinds wrote: ...  I still have 640 plus 1 negative  which makes total of 641 and not 639. ...

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640 - 1 = 639

[partfinds]

Why is it a formula? That is not a math. Total feedback is 641 which is 1 neutral and 640 positive—this is the correct way to look at it.

not sure who wrote this algorithm 🙄

[partfinds]

Sorry correction 

total feedback is 641 (1 neutral and 640 positive). There shouldn;t be any math formula in play but the total of feedback.

[nobody*s_perfect]

If you have 640 positive and one neutral, then your score should be showing as 640.  

But transactions with the same member within one week only count as one, so if you had two transactions with the same member in one week, such as your recent purchases from ebayshippingsupplies, then the 640 positive entries would be scored as 639.

[eburtonlab]

Your feedback number is not an absolute count of the number of ratings you have received.

Your feedback number goes up when you receive positive feedback.

Your feedback number goes down when you receive negative feedback.

Your feedback number does not change when you receive neutral feedback.

If you had 640 previously and your number actually went down, perhaps one of your positives was from a new account that was suspended within 90 days; in some cases, if a user is suspended within 90 days, feedback left is removed by eBay.

[partfinds]

It should show a total number of feedbacks : positive , negative , neutral and not giving the substraction formula but addition.

[partfinds]

It is unreasonable to me. Just nut. 

[jameshen1]

If it makes you feel any better, as a buyer I am not going to go, oh, I won't buy from them because their feedback number is only 639.  If it were 640, I would buy.  The number itself is mostly irrelevant once you have 50 or so.  People will look at the number of positive, negative, and neutral, and the percentage.  If they are smart, they will then review the negative or neutral to see if there is a pattern there, or if are just left by impossible buyers.

[partfinds]

the number of feedback matters to me  when I shop. I am more likely to buy someone with a lot of feedback even when it is mixed that someone with low number and only positive. I work hard for feedback numbers and it is hard to get as most of my buyers are shopping from second (unused accounts) or businesses that don;t bother leaving feedbacks. So when Ebay takes away one or 2 or 3 feedbacks it upsets me. I can wait to hit 1000 but it is a very long way 

[mtgraves7984]

I'd buy from a 639, a 640 or a 1000. Heck, I've successfully bought from sellers in single digits. Hang in there.

[katzrul15]

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@partfinds wrote:

NEUTRAL OR NEGATIVE FEEDBACK REMOVES ONE POSITIVE. 

I HAD 640 POSITIVE BEFORE NEUTRAL. NEUTRAL REMOVED 1 FEEDBACK SO I NOW HAVE 639 POSITIVE.

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Your follow-up Reply does more harm than the FB itself. 

Do not reply to a neutral.

Do not reply when emotional or upset - it tends to make it worse. 

[trixnot_81]

It’s a score, not a quantity. Giving a seller with all negative feedback the same score as a seller with all positive feedback would be stupid.