It would nice for eBay to help the seller. The thing about the fee it was once 1 fee per order and now 1 fee per item. It is an example of many issues that seem made eBay a more difficult environment. When you process several different items they are often counted in metrics as the different items as does the buyer in giving feedback. Many buyers will give you feedback on each item they order. Given that eBay can change fees instantly. What would it hurt to have eBay you a seller a feedback credit on each item . Was it not earned ? Given all of the comments on this board about feedback and the lack thereof this change would help some of the newer sellers. We all need positive changes from eBay given all of the changes currently the site is undergoing. This will cost eBay nothing but add a positive for sellers in general. eBay has no problem making changes that add to their bottom line but never seems to fix glitches, admit errors, or otherwise reward seller performance. Buyers do give positive feedback on individual items as they do consider each individual item as unique. Maybe eBay put into effect those old count rules when the system was abused. We have been told feedback is not important by eBay but is it a very strong motivator in the minds of many sellers. The fees vs feedback thing was a comparison on how eBay can justify an extra fee but not change the feedback counting method. There are many punitive things for sellers but not many positive motivators. This change unless I am missing something can help sellers . Most certainly there are things that can affect seller accounts like USPS defects that are beyond the seller's control and yet eBay will not fix the seller's account defect issues like they used to. It seems the more eBay gets paid the less they give out. They are actively growing the bottom line. For a tech company, they need to focus on R&D, site growth etc not paying dividends, stockbuyback and increasing fees to sellers. One area of cutbacks is in Customer Service. As far as we are concerned , for example if a buyer buys 3 items , the seller must perform 3 times and if the buyer gives you 3 positives it should count as 3 transaction done correctly. Our reference to fees was 1 example of how eBay feels about the 3 events, they are different so they charge 3 X .30 fees. If you ship 3 packages to the same buyer and 1 pkg arrives late or the PO misses a scan you might get a metrics strike even though they went out the same day and not the seller's fault from eBay. The buyer no9t even care. This is a small change to provide positive seller reinforcement in a tough selling environment. As noted eBay is losing both buyers and sellers. A small change like this may help and can be clearly seen by everybody. Moreover it costs eBay nothing . We do not know what this environment has done for seller's motivation but eBay does nothing to address seller motivation but as you know very quick to give buyer's satisfaction thru the 100% guaranteed program. What we do not understand is why any seller would object to getting a 1:1 feedback count on their account. You guys might want to consider looking at this as a suggestion to eBay to consider making the change. Once we posted on this board that eBay should consider helping on shipping costs. Currently they are taking 3 to 4 slices out of that pie with another USPS increase coming in July, but we got blasted back then too for that POV then too. . eBay does actually listen albeit only on some things (LOL). Status Quo is not working. This is about a community getting together and pushing for a positive change which judging by the past eBay does not do easily. This topic and an observation and if you agree with the conclusion fine, if you disagree fine too. This Fee vs Feedback is not the point of the topic. To eBay we need to give them tradeoffs that help sellers but do not cost them money. Fee's was an example of eBay changes they make with no issues changing as it is a revenue addition. Our suggestion is for a tradeoff for a small positive change for free from eBay . Not often you can find that sort of thing in their system. Lastly, it does not matter what our POV is, it is the community POV. Currently many sellers are having difficulties and any positive change may help .
