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False Counterfeit Reports

Here's a whole new issue that is just ripe for a class action lawsuit. I have a buyer I have banned from bidding on my items systematically reporting my items as counterfeit and eBay just blindly pulls my ads based on this persons words even though they have no basis. Who even decides these cases? With this procedure I could probably just close out about 300 eBay items a day. I contacted customer service and was told I would have to have items appraised, hey we are talking about $200. items. If I was going to counterfeit something it would be for a higher value than that. So why would I have to prove something was authentic if the person reporting the items does not need any proof? I mean they have pulled ads that have the actual manufacturers markings on them. So if somebody **bleep** you off just start reporting that all their items are counterfeit. You don't need any real proof or reason

Message 1 of 44
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False Counterfeit Reports

That sounds kind of cowardly. Why hide behind different IDs?

Message 16 of 44
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False Counterfeit Reports

@axesboldaslovejimidavis 

 

There isn't just one answer. 

I used to post with one of my selling ID's. Then someone who didn't like my answer bought 3 items from me and immediately left negative feedback. I hadn't even left the house to mail the packages.

Hiding isn't a bad thing. Some hide to protect themselves.

 

I also have a separate buying ID. 

 

 

Message 17 of 44
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False Counterfeit Reports

lots of posters use a different ID for whatever reason

 

some say you should not buy with your selling  ID.I like to use my feedback to give my sellers a sense of relief that they are not dealing with a newcomer

 

I want my sellers to say.      "I dont think I have to worry about that guy.....he`s got loads of feedback"

 

I also use the large feedback number to intimidate other buyers as I only purchase thru auction bidding

 

when other bidders see another bidder with lots of feedback they either get determined and bid too much or give up.

 

there  is room for everyone on this board as it should be

 

good advice does not have to equate to anything much except useful info

 

there` are as many strategies on how to sell as there are ID`s

 

keep on ebayin


Germantown proud Germantown strong
up the whiskey hickon
moving right along
19144
Message 18 of 44
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False Counterfeit Reports


@axesboldaslovejimidavis wrote:

That sounds kind of cowardly. Why hide behind different IDs?


Well, you're here with the claim that a competitor is maliciously interfering with your business, so work out the posting-ID thing for yourself, eh?

 

-

Message 19 of 44
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False Counterfeit Reports


@axesboldaslovejimidavis wrote:

The ads have been the same for 15 years


It's been only in the past few years that VeRO members, and others who may or may not be part of VeRO but who are vigilant about their intellectual property rights, have been really busy on eBay.  That is perhaps because of the massive influx of counterfeits from Asia, in all categories of goods.

 

Or, maybe eBay has created and programmed ever more bots, and set them to working overtime, given the number of complaints about all the fakes on its site.   Or, maybe you just finally got unlucky. 

 

By the way, I am not accusing you of selling counterfeits -- but just referencing brand names and using certain terms is enough to nail you these days.

 

=

Message 20 of 44
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False Counterfeit Reports

first things first you must remember who you are dealing with. Ebay allows buyers to do and say whatever they come up with and Ebay will side with them no questions asked. You will get a lot of responses saying its your fault and just live with it but the truth is ebay allows all of it. sorry it happened to you.

Message 21 of 44
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False Counterfeit Reports

Ebay is full of scammers and these forums are full of ebay employees and cheerleaders for ebay. 

Message 22 of 44
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False Counterfeit Reports

It's full of fifth columnists, who never offer any help with questions or problems but come here only to undermine and denigrate eBay and its members in return for whatever reward or compensation they get for doing so.

 

=

Message 23 of 44
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False Counterfeit Reports


@axesboldaslovejimidavis wrote:

I own the Custom Shack domain name


From one of your listings:

 

Here is a very cool Squier Affinity Series "Custom Shack Strat".

 

There is so such thing as a Squier Affinity Series Custom Shack Strat.

 

Whether you own the domain name “Custom Shack” (and owning a domain name and a trademark are two entirely different things) is inconsequential, you’re not allowed to make it sound like there is a Custom Shack Strat model made by Squier for the Affinity Series.

She ❤︎ Her ❤︎ Hers
Message 24 of 44
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False Counterfeit Reports


@axesboldaslovejimidavis wrote:

This forum is too much like social media, lots of opinions and no answers. 


This thread has lots of opinions and no answers because you have refused to provide the information necessary to arrive at any answers. 

 

You have not told us ...

  • exactly what you were listing that got taken down
  • whether it was a VERO takedown or not
  • exactly what the message was that eBay sent you about the takedowns

You have also blamed this on reports from one of your buyers, but have declined to offered any information to substantiate that claim. In fact, you made a specific point of telling you have evidence but not sharing it. 

 

So in the absence of any meaningful cooperation at all from you, the people on this board have no other options but to look at ...

  • what you have listed; and
  • what little information you have posting here 

... and try to make educated guesses about what might be the problem.

 

And from looking at this information, it appears that you have been a bit loose in your approach to using Fender trademarks in your descriptions of non-Fender items. (Fender is a notorious defender of their trademarks; for instance the names "Strat", "Tele", "Stratocaster" and "Telecaster", and also the shape of their headstocks.)

 

But anytime anyone tries to point these potential issues out, you derail the conversation by making spurious, ad-hominen attacks regarding the use of a post ID, the lack of sales on a posting ID, the length of time a posting ID has been registered, or how much feedback a posting ID has.

 

None of that has anything to do with your listings and why they were taken down, but you still insist on driving the conversation away from the answers you claim you are looking for. 

 

Message 25 of 44
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False Counterfeit Reports

You sound nice.

Do us both a favor and add me to your BBL so I  don't mistakenly buy from you in the future.

______
I am a volunteer here to try and help others, so be nice and remember - My advice might well be worth what you're paying for it.
Message 26 of 44
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False Counterfeit Reports


@axesboldaslovejimidavis wrote:

That sounds kind of cowardly. Why hide behind different IDs?


That is a strange thing to say when you are here saying your selling account is being targeted by a buyer.

Who want's their selling account targeted by a disgruntled board poster ? Not me

 

@oneblindcat 

Not sure about your feed page, but it is possible to block a seller's items from appearing in a search by using the Advanced Search page. Go to the seller section, choose "only show items from" then pick "exclude"; enter up to ten seller usernames separated by commas and search. 

If you bookmark or save the search and use the search results page as the basis for future searches, you can continue to block those sellers' items from appearing.

********************************************************************
I have been imported from Australia and this is my posting ID
Message 27 of 44
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False Counterfeit Reports


@axesboldaslovejimidavis wrote:

That sounds kind of cowardly. Why hide behind different IDs?


It's not hiding - it's a privilege eBay allows of all members.  You can have/create as many IDs as you wish, so long as each has it's own email address.  Banking info can be the same.  Name & Address had better be the same (eBay doesn't like people creating accounts by pretending to be someone else).  And as long as you follow the rules (from the Member Agreement) for having/using multiple IDs, eBay really doesn't mind.  I have four accounts - all in my name, all using the same bank account & PayPal account before that (PayPal allows it as well).

 

Had you been around when eBay first started, you'd remember how easy it was for members to track your purchases and use your research of inventory to purchase as a way of finding the inventory they wanted to purchase as well.  You do the work, they snipe the win.  Or they contact the seller of listings you were bidding on and 'shared' some made up story about what a PITA you were to deal with, sometimes to the point of having your bids removed and your ID blocked by that seller.  People were not as "basically good" as eBay told us we all are.

 

So it's not 'hiding' any more than having multiple bank accounts is hiding income from the IRS -- if you do it properly, it's no big deal.  If you try to use it improperly, well, let's just say that's between you and whatever governing entity you just ticked off.

 

-Bob.

RKS Solutions LLC logo
Ask me about SixBit and the tools I use to sell - I'm happy to share!
"A journey of a thousand miles begins by getting off the couch"
Message 28 of 44
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False Counterfeit Reports

On these boards there are so many, many Class Action Lawsuits that are going to be filed............

 

Has anyone ever seen the outcome of even one of these posted here ?

 

********************************************************************
I have been imported from Australia and this is my posting ID
Message 29 of 44
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False Counterfeit Reports


@maxine*j wrote:

@axesboldaslovejimidavis wrote:

The ads have been the same for 15 years


It's been only in the past few years that VeRO members, and others who may or may not be part of VeRO but who are vigilant about their intellectual property rights, have been really busy on eBay.  That is perhaps because of the massive influx of counterfeits from Asia, in all categories of goods.


It's not just on eBay anymore.  I was researching an item this afternoon that we were planning to sell (this was my employer's account - I'm the Online Sales Manager).  I got a weird blocking message from eBay when I tried to post -- they were not allowing the item to be posted as it may be infringing on IP rights and they valued our account and our selling history and please don't try to post this again.

 

That got me curious, so Google and I set about to find out what was happening.  And it was great!!

 

The manufacturer of the product we were trying to post had successfully sued Amazon over counterfeits it was selling on it's site.  They had researched almost 500 listings and purchased nearly 80 clearly counterfeit items (they didn't say if they had purchased from every listing they had researched).  They even marked one in white permanent marker, on a black product, "Counterfeit" and returned it... only to have it show up in Amazon Warehouse, whatever that is (I don't directly work the Amazon account).  The posted picture the seller used clearly showed the work Counterfeit on the piece!!  And yet it was listed as a genuine item.

 

So they took Amazon to court.  Amazon balked, hemmed, hawed, and basically stalled.  The judge then ordered them to open all their warehousing to this manufacturer for the purpose of inspecting any/all inventory identified as being made by the manufacturer.  Amazon had 5 days to comply or face summary judgement.  They complied.  The counterfeits were made known, and still Amazon stalled.  So the judge sent them to mediation, on the grounds that no jury could possibly be seated that would not see Amazon's actions as anything but complicit with the selling of counterfeits.

 

A lot of inventory was removed by that one manufacturer.  Other manufacturer's now know how to do it.  Expect Amazon to begin dumping a LOT more inventory that they suspect is going to be trouble (they have the returns data to figure that one out).  And expect other venues to be watching and blocking posting of those product lines without strict documentation that the seller has permission to sell the product line online.  For the manufacturer above, NO SELLER has permission to sell their products online, at least not as new products.  The company has a clear policy of only selling thru vetted B&M chains and retailers, never online.

 

So, yeah, it could easily be a manufacturer using eBay's VeRO program to get your inventory pulled, or it could be eBay itself taking pre-emptive action to limit their exposure... kind of a "kill them all and let the manufacturer sort them out" thing.

 

Gating inventory and vetting sellers with manufacturers is going to only get worse.

 

-Bob.

RKS Solutions LLC logo
Ask me about SixBit and the tools I use to sell - I'm happy to share!
"A journey of a thousand miles begins by getting off the couch"
Message 30 of 44
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