eBay

greatpartsgooddeals · ‎11-01-2018

I'm done complaining about ANYTHING from here on out. It's obvious that We WORK for ebay ...they DO NOT work for us even though WE PAY THEIR SALARIES....the irony.....If there are NO SELLERS then there are NO BUYERS . And yet we the SELLERS mean LESS THAN NOTHING TO EBAY! Whether small or large you as a SELLER MEAN NOTHING TO EBAY!!!

.....UNLESS OF COURSE YOU ARE A CHINESE SELLER,,, WELL THEN WHOOHOO they have your back and you can seemingly break every rule in the book especially the ones governing NO DOUBLE LISTINGS

We are NOW ESSENTIALLY PAYING to work for ebay and as their employees they choose to abuse us in any manner that suits them . They CONSTANTLY TELL BOLD FACED LIES on the phone and do NOT ever call you back OR give you the credits that they promise. It's a Brave New World alright......

myjunqueyourtreasure · ‎11-03-2018

@b86fiero wrote:
ooops - that should say "remain calm when speaking to the CS rep".

Remain clam works too = )

Reality is the leading cause of stress.

futuretomorrow · ‎11-03-2018

@greatpartsgooddeals

1. I've had this conversation with a few analysts over the years and you're pretty much correct. However, they nor I use the term "employee" or "employer" because that would suggest we have benefits such as insurance and some minimal protections. No such thing exists in "our relationship" with eBay.

2. Just last night I read an article penned in 2017 from an on and off seller who did an interesting breakdown of the losses he sustained when he tried to come back here and sell after a few years hiatus. He took a huge loss and with eBay's extended return window/policy he wasn't in the clear by the time he penned his article. The tone of said article has been echoed here 1000 times over.

3. A few months ago I left and had to come back as this ended up being the easiest way to get rid of excess inventory and personal items so I can downsize my lifestyle and focus on a business that's mine. Many here will debate that this is "their business", maybe even you feel the same but I assure you without going into the plethora of well established use cases and evidence this is not your business. It never was.

If anyone is beholden to the rules of a marketplace that can decide for any reason to remove them or subject them to rules that are contrary to the best interests of "their brand", customer expectations or the ability to create wealth then it's not their business. eBay is like renting space in a mall. If the mall decides it no longer wants you there and you've invested your everything in being there your business is done.

2018 was the year I got the memo loud and clear and eBay helped with that. Never invest more than 25%-40% in anything that's not truly yours and that's already a ridiculously hight percentage I'm suggesting. Some entrepreneurs would shiver to see me suggesting such a high percent of overall investment based on the ROI. I don't know how closely you follow Nike but they're one of the best examples of a company that works tirelessly to cut out middlemen and control their future.

The truth has few friends but many enemies.
No one is perfect, though a mirror and the right clothes may make some think otherwise.

joesoucie22012 · ‎11-03-2018

eBay loves us

ab_ryut · ‎11-03-2018

In another prospective... being open minded to what the OP is stating. Reputation is everything. You know how many people on other sites say "but don't buy on FAKEbay or SCAMbay ...." its not authentic and even the U.S sellers are doing the "if you can't beat them - join them" as regard to China sellers by drop shipping from a US seller since they have an account here and it's basically other stuff. Trust me, as a person with business ETHICS (not emotional) but selling fraudulant goods is against the rules. I'm sorry but "replica" well... is this a poster of a Mona Lisa or just a knock off of a brand?

Thats why other sites are popping up fast.

Yes, Im old school and miss Ebay that wasnt so "Agh! Scam or Legit? Let's roll the dice!" I could go to Vegas to take those risks.

People don't even realize the messed up things that are being sold under other false pretenses.

Yes, that's life. That's the internet now. I write handwritten notes and add extras in my packages... doesnt mean anything anymore. Customer Service doesnt mean that much. When youre taught to go above and beyond... People don't care. At least not llike they used to.

I'm sorry to you, OP. I just go to sleep and wake up again hoping the little note that I attached a bow to made you smile and you left me feedback... happy. Nah, they resell and throw it in the trash. Oh well.

lv-deals-direct · ‎11-03-2018

Excellent post! It became loud and clear to me in 2017 and screamed to me in 2018. I'm not yet fully ready to give up my store and will attempt to maintain my small little presence.

fashunu4eeuh · ‎11-03-2018

@ab_ryut wrote:

“...Yes, that's life. That's the internet now. I write handwritten notes and add extras in my packages... doesnt mean anything anymore. Customer Service doesnt mean that much. When youre taught to go above and beyond... People don't care. At least not llike they used to.
I'm sorry to you, OP. I just go to sleep and wake up again hoping the little note that I attached a bow to made you smile and you left me feedback... happy. Nah, they resell and throw it in the trash. Oh well.”

Hi, i disagree with you some. While there might be more people not providing adequate customer service these days, i believe it remains a crucial element in the success of retail businesses. People do care. When there’s a problem, every consumer wants to see their issue addressed, and quickly.

Not to say times havent changed—they have. I do see a decline in common courtesy, good manners and social etiquette.

Like you, i also include a handwritten note in my packages. For the most part, they are well received. But then i ship quickly, pack well, price attractively and immediately deal with buyer concerns.(In other words, I try not to give them any reason to have a concern.)

On a side note, while it is generous and thoughtful to include surprise gifts with a purchase, as a buyer i prefer not to receive something i didn't order, especially candy. Anything ingestable is (or should be) considered with wariness. I dont know where it came from, its age, it’s ingredients, etc. Much rather have a coupon for the next purchase, if one feels the need to include a value-added insertion of some kind. In addition, eBay discourages sellers from including bonus items with purchases except under certain conditions (see link below re: bonus items).

https://www.ebay.com/pages/br/help/policies/listing-bonus-prize-giveaway-raffle.html

gracieallen01 · ‎11-03-2018

@fashunu4eeuh wrote:
@ab_ryut wrote:

“...Yes, that's life. That's the internet now. I write handwritten notes and add extras in my packages... doesnt mean anything anymore. Customer Service doesnt mean that much. When youre taught to go above and beyond... People don't care. At least not llike they used to.
I'm sorry to you, OP. I just go to sleep and wake up again hoping the little note that I attached a bow to made you smile and you left me feedback... happy. Nah, they resell and throw it in the trash. Oh well.”
Hi, i disagree with you some. While there might be more people not providing adequate customer service these days, i believe it remains a crucial element in the success of retail businesses. People do care. When there’s a problem, every consumer wants to see their issue addressed, and quickly.

Not to say times havent changed—they have. I do see a decline in common courtesy, good manners and social etiquette.

People who are familiar with real Customer Service care - yeah, us old people. Most young people couldn't care less about CS - it is something they are entitled to and expect, but they still want it yesterday.

Not saying 'NO' doesn't mean 'YES'.

The foolishness of one's actions or words is determined by the number of witnesses.

Perhaps if Brains were described as an APP, many people would use them more often.

Respect, like money, is only of 'worth' when it is earned - with all due respect, it can not be ordained, legislated or coerced. Anonymous

v7bbn_0 · ‎11-03-2018

No that is not true, if we worked for ebay they would have to pay us the Federal Minimum Wage.

lv-deals-direct · ‎11-03-2018

@fashunu4eeuh Come on - are you actually serious? You are trying to compare a piece of candy and a handwritten note to the chance items guidelines. There is absolutely no comparison whatsoever.

The poster referred to candy or handwritten notes that he or she includes with purchases. You do not like that --, especially candy. That is your prerogative and I agree that I would not ingest a piece of candy given by someone I do not know.

Comparing that, though, to the "chance" guidelines is just absolutely unbelievable. It is so utterly outrageous that I had to respond. Again, eBay does not discourage handwritten notes. Not at all. The guidelines refer to someone listing a chance offering IN THEIR LISTING --- listings that sell an opportunity to win an item either by chance or in a skill contest.

"Specifically, we don't allow listings that promote giveaways, lotteries, sweepstakes, random drawings, raffles, or contests. These types of promotions are highly regulated and may be unlawful in many states."

"Make sure your listings follow these guidelines."

Guideline is attached ....