eBay

monstertoybox · ‎03-07-2019

I just sold an item today (Thurs) and I have 2 day handling (I double checked the listing). I'm able to drop it off tomorrow so I went to print the label for it, noticed the "expected delivery date" says Monday March 11th. It's being sent from FL to NM via Priority Mail. Even when I print the label it says 3 days on it. So please tell me how they come up with that "expected delivery date" (with 2 day handling and clear across the country)??

I really wish they wouldn't give that information to the buyers. It makes us look bad when that doesn't happen. I actually changed my handling from 1 to 2 days because of the ridiculous expected by dates they were giving, but it doesn't seem to be helping (as this example shows).

coffeebean832 · ‎03-08-2019

Adjusting your handling time isn't worthless from a seller metrics standpoint- it gives you a cushion should something happen preventing you from shipping right away.

It is a little pointless from the buyer's standpoint because they will see an estimate based on when you typically ship.

I opted in to Guaranteed Delivery and I noticed that eBay became more generous with my estimated delivery dates. I think that's because they are on the financial hook (in the form of a $5 voucher or return shipping costs) if I ship within my handling time but the item arrives late.

monstertoybox · ‎03-08-2019

@coffeebean832 wrote:
Adjusting your handling time isn't worthless from a seller metrics standpoint- it gives you a cushion should something happen preventing you from shipping right away.

It is a little pointless from the buyer's standpoint because they will see an estimate based on when you typically ship.

I opted in to Guaranteed Delivery and I noticed that eBay became more generous with my estimated delivery dates. I think that's because they are on the financial hook (in the form of a $5 voucher or return shipping costs) if I ship within my handling time but the item arrives late.

Hmm, this is something to consider. I haven't opted in because I didn't want to deal with the problems of late delivery. Depending on the post office delivering on time is under a guarantee seems pretty scary to me.

coffeebean832 · ‎03-08-2019

@monstertoybox- you need to ship and get a scan within your handling time. You don't have to worry about something being delivered on time- that part is eBay's guarantee, not yours.