Embarrassing

[wcdetailing-2008]

eBay at this point is definitely the most embarrassing platform out there idk if I’m just going to use the account for the advertisement or just remove everything entirely I don’t even really care. Definitely can’t let them touch or handle any of my items personally ever again it’s pretty scarey tbh. Most def will be going to small claims for this. These people have broken English speaking employees from India answering their phones in America, making and answering on crucial topics that isnt even correct information but that’s the guidance they give out. I definitely got screwed over for a $6k item, was told all week that I was safe and that they would handle it and I would be getting paid on the 4th because what I advertised the gentleman did receive.. The guy that purchased my part to begin with i could clearly see he was trying to pull a scam so he could get a refund and steal parts out of the box but tell them those parts were actually missing but were not. Gentleman agreed verbally and through additional photos as to what he was getting for a week. I have a NO RETURN POLICY. THATS very bad business on eBay.. If I busted the agreement I absolutely would have to refund him but I did not. Period. End of story. I want my $6k back to replace what I sold. Even if I got it back it’s coming back busted and broken that’s why I have a no return policy to begin with. If the looser was close enough to just drive it over to my house then we wouldn’t be having this conversation. And I can ask him where the missing parts are to his face. Go mess with other people expensive items these people can’t even hire English speaking representatives to give clear cut to the point correct information. The only leg the representative had to stand on when they went in the complete opposite direction last minute on the 4th was, “ I’m completely uneducated about what u sold here I don’t know anything about it.”  And “the screws were loose on the part.” OF COURSE THE SCREWS WERE LOOSE THE GUY BOUGHT A UUUUUUSED PART!!!HES GOING TO HAVE TO REINSTALL AND SCREW IT BACK DOWN IN HIS CAR🤯🤯🤯🤯🤯!!!!! Rocket science here people I know it’s hard when you have to actually think and use your brain. Maybe that’s why u should stick to the chat when making crucial decisions on other peoples expensive items. Did he agree, yes. Did the part come, yes. Do I have any history of anything negative since 2008? No. We will see because I’m not done with this that’s the single worst business model I’ve ever seen. The guy also had the nerve to complain about parts that WERE NEVER AGREED UPON OR INCLUDED TO BEGIN WITH!!! He actually listed a “wish list” that he legitimately thought I should pay for as part of his claim to eBay. But were never agreed upon. Unbelievable. I didn’t know eBay treated the sellers like this since 2008 I would’ve had no idea till now that’s embarrassing. 

[slati_2013]

---

@bonjourami wrote:

"Unfortunately many sellers do not understand that a "no returns" policy only means that in the end the buyer gets a refund without a return"

Actually, it doesnt mean that at all. When a seller has a no returns policy it means he is not required to accept remorse returns, and Ebay will usually back him up in that.

---

Are you sure about that? I am pretty sure there are lots of sellers here who have lost remorse claims. I for one even though my listings say "no returns" accept any returns no questions asked. I cannot risk taking chances with eBay. 

[short_circuit.lineman61]

---

@kalyoth wrote:

May want to re-read the User Agreement you agreed to follow prior to & while using the platform of ebay: User Agreement - clause 19: Legal Disputes. Binding Arbitration, based upon Utah Law, is your only path forward legally.

---

no it is not, the seller could sue the buyer directly

[mtgraves7984]

 idk if I’m just going to use the account for the advertisement or just remove everything entirely I don’t even really care.

@wcdetailing-2008 

Bless your heart. You've had troubles for so long, yet you're still listing more items after each thread. What is really up? 🤔

[12345jamesstamps]

Actually, I had to call Netflix because someone hacked my account...I made the mistake of having used the  internet in the gym watching a movie on my iPhone. And movies were all in Spanish...LOL

Anyway, the customer service rep was English speaking and really a great help. I think Netflix is a big company.

And I have a problem sometimes with my A T & T billing and the customer service rep I talk to is English speaking and a great help. That is a big company also.

Just thought I throw that out.

[monroe67]

"Definitely can’t let them touch or handle any of my items personally ever again it’s pretty scarey tbh."

Do new sellers really believe that somebody -- anybody -- who works for eBay actually does personally "touch or handle" any of their listed and sold items?  Why?  It seems this is basic information for any eBay seller.  

"Most def will be going to small claims for this."

Who are you going to sue, eBay or your buyer?  
You are aware, I hope, that you will have to pay a filing fee* to Ventura County for filing a small claims case, which will be non-refundable whether you win or lose.  But you'll probably lose.  

*I just looked it up for the OP.  For the amount of money he claims he lost ($6,000), the filing fee is $75.00

[bonjourami]

"Are you sure about that? I am pretty sure there are lots of sellers here who have lost remorse claims. I for one even though my listings say "no returns" accept any returns no questions asked. I cannot risk taking chances with eBay. "

Absolutely sure, if a seller has no returns and a buyer files a snad case, as long as the seller responds to it with a return label, he will get his item back. i have a friend who sells with no returns, and Ebay has backed her every time with refusal of a remorse return.

[bonjourami]

Yes, an eBay seller can deny a return request under certain circumstances. If a buyer is requesting a return due to a change of mind (buyer's remorse) and the seller's return policy explicitly states that returns are not accepted, the seller can decline the return, according to eBay. However, if the item is significantly different from the listing description or is faulty, eBay's Money Back Guarantee may override the seller's return policy, and a return can still be initiated. 

[monroe67]

"May want to re-read the User Agreement you agreed to follow prior to & while using the platform of ebay:  User Agreement  - clause 19: Legal Disputes. Binding Arbitration, based upon Utah Law, is your only path forward legally."

While this is generally true, per the new provisions of the User Agreement that went into effect in May of this year --  eBay retained an exception for Small Claims Actions.  See the highlighted portion of this quote from the item 19, Legal Disputes, B. Agreement to Arbitrate:  

[Start of Quote]

B. Agreement to Arbitrate

You and eBay each agree that any and all disputes or claims between you and eBay (or any related third parties) that arise out of or relate in any way to this or previous versions of the User Agreement, your use of or access to our Services, the actions of eBay or its agents, or any products or services sold, offered, or purchased through our Services, including the scope or applicability of this Agreement to Arbitrate (each, a "Dispute") shall be resolved exclusively through final and binding arbitration, rather than in court. The exceptions to this Agreement to Arbitrate are: (1) you or eBay may seek relief in small claims court if such claims qualify and remain in small claims court; and (2) you or eBay may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents).

[End of Quote]

[buyselljack2016]

yup, here we go again. Another thread from this seller.

Selling. Still showing a vehicle as the main photo when selling "springs" and "downpipes".

Has been grousing about how eBay selling operates since 2023, but still attempts to "do it his way".

[tools*]

That is some packaging for a supercharger.

      

[bdmh-enterprises]

---

@slati_2013 wrote:

---

@bonjourami wrote:

"Unfortunately many sellers do not understand that a "no returns" policy only means that in the end the buyer gets a refund without a return"

Actually, it doesnt mean that at all. When a seller has a no returns policy it means he is not required to accept remorse returns, and Ebay will usually back him up in that.

---

Are you sure about that? I am pretty sure there are lots of sellers here who have lost remorse claims. I for one even though my listings say "no returns" accept any returns no questions asked. I cannot risk taking chances with eBay. 

---

There are three things a 'no returns' policy is good for on eBay:

1: Yes, it allows sellers to deny remorse returns.

2: In all Trading Card categories it reduces the MBG coverage to 3 days. While keeping the TR+ benefits if the seller qualifies.

3: For items going through authentication, it makes those items 'final sale' after being authenticated.

[inhawaii]

You still have some items listed on this embarrassing platform.

How embarrassing.

[roccotacodad54]

   It seems as if there's some kind of grudge there.

[simply-the-best-for-you]

---

@bonjourami wrote:

"Are you sure about that? I am pretty sure there are lots of sellers here who have lost remorse claims. I for one even though my listings say "no returns" accept any returns no questions asked. I cannot risk taking chances with eBay. "

Absolutely sure, if a seller has no returns and a buyer files a snad case, as long as the seller responds to it with a return label, he will get his item back. i have a friend who sells with no returns, and Ebay has backed her every time with refusal of a remorse return.

---

@slati_2013  Yup, @bonjourami  is correct.  I have declined Remorse returns many, many times.  I decline almost all of them.  The key is that it has to be opened as a Remorse return.  If it's opened as a NAD, even if they're lying, you're required to refund.  But if you are No Returns & they open the Return Request with a Remorse reason, you absolutely can Decline the return.

[oldwestgold]

You just did the same.