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Ebay showing my listings in random wrong categories with mangled titles & descriptions

I've been trying to figure out why my Ebay traffic and sales have been in steady decline for the past several weeks, and today I took a look to see what my Ebay listings are looking like in Google. What I discovered was both surprising and very frustrating, and I'm curious to know if any other sellers are seeing this.


I ran this search in google:

"patentearth" site:ebay.com


And in the first couple of pages of results I found pages like this: https://www.ebay.com/c/1633252074

This is a listing for a framed surfboard art print, and for some reason Ebay is showing it in the "Siberian Husky Collectibles" category. The listing title appears correctly on the page, but the title tag reads:

11 X 14 Print Red Siberian Husky Dog Surfer Dude Surf Surfboard Surfing Pop Art for sale online


W T F? "11 x 14" and "Red" appear to be partial snippets of randomly selected variations. The random Siberian Husky references are crammed in apparently because of the (incorrect) category association. And I have no idea where it's getting "Pop Art", that doesn't appear in the listing at all. Here's a screenshot showing the title tag and category:

fubar1.jpg


The description is borked too, they just took random sentences from the description and mashed them together. And if you click "See All", instead of expanding to display the description it takes you to a separate page showing NOTHING BUT the description. It's like this page was designed to be confusing to both human users and search engines alike.


But when I open go to my inventory in My Ebay and open the listing, I get this page which shows the listing looking perfectly normal: https://www.ebay.com/itm/253048995288


And of course I checked the listing to double check the category assignments, and they are also correct. It shows this item is linked only to the "Art Prints" category. Here's a screenshot:

fubar2.jpg


This is just one example, but I am finding several of these butchered & erroneous listings in Google's results. And I suspect that the fact that these garbage pages exist, and Google is finding and indexing these SEO nightmares, may at least partly explain why my traffic & sales are drying up.


Are any other sellers running into these listings? Can anybody on this discussion board that works for Ebay explain what is going on with these pages?

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Re: Ebay showing my listings in random wrong categories with mangled titles & descriptions

@patentearth  - did you ever get any more information from eBay on this? I haven't seen any updates and it looks like the pages we provided as examples are still in the wrong categories and haven't been corrected or redirected.

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Re: Ebay showing my listings in random wrong categories with mangled titles & descriptions

@autopiacarecar Lol, nope. Who knows when - or if - they'll ever get around to addressing these issues... I'm not holding my breath.
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Re: Ebay showing my listings in random wrong categories with mangled titles & descriptions

Whoever programmed this should be fired. You aren't even mapping items to the correct category based on the stored category for the listing. They are abstracting keywords by the looks of it and using those to map to category rather than gee I dunno...the actual category you already have mapped in the database?

 

This is the sort of spammy ass **bleep** that saw ebay slapped with a manual search engine penalty from google. Do us all a favor and stop with these amateur attempts at SEO. 

 

LEARN TO CODE! 

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Re: Ebay showing my listings in random wrong categories with mangled titles & descriptions


@patentearth wrote:
@autopiacarecar Lol, nope. Who knows when - or if - they'll ever get around to addressing these issues... I'm not holding my breath.

Thanks @patentearth .  I'm not holding mine either.  It seems like a lot of these issues get a short burst of attention when they are first posted and then just get bumped down the list and forgotten.

 

I've had a thread about problems with promotions manager going for over a month now with no resolution and there was another one I was participating in about issues with responding to buyer messages from back in August that also never went anywhere, even though it is an ongoing issue that is still being experienced by multiple sellers.  It's pretty frustrating. Smiley Frustrated

Message 49 of 50
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Re: Ebay showing my listings in random wrong categories with mangled titles & descriptions

I’m having the same problem but not as extreme. My eBay listing under the eBay app is perfect. Correct category, correct title... everything. When I tried to pull it up through a Google search. Nothing. I got to the “you’ve reached the end” that google gives. I switched from google “shopping” to Google “all”, and I finally found it towards the bottom. It was listed in a similar category but the parent category was completely different (sporting goods vs shoes and clothing). It also listed a bunch of numbers behind my item title. It was near impossible to view my description as well. When I clicked on “seller description” it jumped down to the bottom of the page where it lists all of the “similar viewed” items. Sort of counterproductive to my sales initiative. Thanks for nothing google👎

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