Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Confused by Update...Am I to add new specifics to all 1,000 listings one by one?

So I have a store account with roughly 1,000 listings. Different sport and non-sport cards, sets, and lots. I read through the glitch update posted October 15th. But I'm confused. Am I to update each listing one by one? Or am I supposed to be in a ho...

Ebay now allows buyers to ROB SELLERS!

I got off the phone today with Ebay customer service. She said that since I sold over 150 items on ebay I am no longer covered for return fraud. The buyer purchased an item from me and sent back a different item. I provided pictures for evidence but ...

Final Value Fee

Why doe final value fee include shipping amount, and then a separate value fee is charged just on shipping.

Dispatch now overdue message on pre order

Hi i have sold an item that is pre ordered for next year i have made it very clear it does not come out till February 2020 i have told the buyer this but i am getting a message of Dispatch now - overdue is this something to worrie about do i need to ...

Fake Buyers?

Lately I have recieved offers and msg from Supposed buyers asking me to text them (fake number on texting app mind you) to accept offer and discuss payment, they never complete the payment. of course I never send any into Via text, but this keeps aff...

eBid: an escape from eBay, or a identicl twin???

So I was pondering around today, seeing what our options are for selling abroad on the internet, and I came across eBid.net. I went ahead and signed up, paid the $50 seller premium, and have imported some listings from eBay over to their site. I noti...

Resolved! A NIGHTMARE STORY.

Hello just want to hear from others. i feel like a fool. i got played .and lost So this my little nightmare story .Sold a Lalique bottle from my Lalique collection. Lady found a imperfection on the base.asked for refund immediately without me getting...

Selling items over $750 internationally... is it safe?

Just wondering is it safe to sell items over $750 from the US internationally? Is there any way to get a signature confirmation with any form of international shipping?

Buyer demanding a refund for a delivered item that they claim they did not receive

I recently sold an item, shipped it and it was delivered per USPS tracking. [I copied and pasted the address from my notification e-mail.] The buyer is now claiming it was not received and is demanding a refund. I offered a partial refund, and the re...

False SNAD claims are getting ridiculous.

Well, they were always ridiculous, but I've seen a dramatic uptick in them lately. 9 false SNAD claims in the last two weeks, to the tune of $452.91 in shipping expenses, not to mention PayPal's new non-refundable fees, packaging materials, time and ...

Are there rules about rude messages from buyers?

Lately I have received some rude messages from customers. One person bought a used $5 top from me and apparently I overlooked the inside of the top had been hemmed. She proceeded to call me a liar. Accused me of false advertising. I offer money back ...

I think I rolled over, over FB

Got an angry message saying my description was deceptive. I disagree but he made a pointed reference to my feedback and I refunded him. Now I think I probably just trained him to be aggressive over buyer's remorse and I should have offered the refund...

specifics still disaster

I read carefully yesterday's Ebay announcement and saw no where was color addressed. Relisted 65 items just now and 49 had the color either there or missing completely but could not relist until I entered the info again. Instead of helping sellers Eb...

Selling limit restrictions

Is Ebay in touch with reality? I got marked down last month (and my seller platform restricted) as an item being listed both on ebay and elsewhere got sold elsewhere and before I could take it down off ebay, someone bought it. I therefore apologised ...

Losing Top Rated Status due to Local Pick-up tracking defects?

"Local Pick up" and "Cash on Pick up" are stated in my business policies and in EVERY one of my listings...yet, these transactions are STILL showing up as "tracking defects" (Item not shipped) on my performance review. I have called Ebay several time...