Ebay moneyback guarantee. Theft, ebay is encouraging criminal behavior.

[epartshighway]

This situation is completely out of control.  All a buyer has to do is select not as described or defective.  When the seller responds, simply stonewall and say nothing.  When the 3 days is up, escalate the return, return an empty box or box of rocks.  Refund will be issued.  Unreal.  There are small items on this website, I'll just use watches as an example.  Here is a 400k watch in which a buyer could do EXACTLY what I stated above and ebay will help them every step of the way.  Does ebay really think that bad people out there really won't do this?  This behavior is unconscionable.  

https://www.ebay.com/itm/Mens-Patek-Philippe-Minute-Repeater-5079J-18K-Gold-Extremely-Rare/283553929...

I don't think a crook buyer will care that his or her account has been "reported" after they've helped themselves to 400 thousand dollars.  Ebay is walking directly into a massive lawsuit by encouraging this type of behavior.  The user agreement will not shield them from this.   Not when it's ebay directing the funds to be removed from your account and given to the criminal buyer.  That won't hold up in court.  Suing the buyer will go nowhere as the buyer will have disappeared.  And even if you could find them they will have spent the money by that time.  Disgusting.  Goes to show the morality of the people running this company.

[collectfest]

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@dhbookds wrote:

How does ebay know it's an empty box?  Seller could be lying...

How do you know "criminals" who do mail the empty box aren't removed from the site after just one or two reports?

How about the morality of the people who do it?  let's blame them a bit more than ebay........

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I do not blame eBay but I DO HOLD them partially RESPONSIBLE.  Period. I sell vintage items and do so now mainly at shows. When a RARE return happen, about three since the 1980's, is face to face, buyer makes their case and the buyer decides what they are going to do. It public, all can see the interaction. When eBay made the decision to HIDE or some  say protect buyers identity, well that's all she wrote. When a buyer and seller can hide in the shadows abuse can follow as I see it. I would encourage folks to get out there and try shows again. It has been worth it for me.

Just one persons opinion, good luck.

[epartshighway]

True.  Not sure how a "rider" is going to help insure you when buyers steal or destroy your items.  Is there any type of insurance that can cover you against these people?

[andy-3278]

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@epartshighway wrote:

True.  Not sure how a "rider" is going to help insure you when buyers steal or destroy your items.  Is there any type of insurance that can cover you against these people?

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Yes. 

[epartshighway]

Okay what is it?

[cashvaluerecovery2011]

Try buying a watch on amazon and returning nothing or something different back to amazon. I guarantee you the seller wont take the loss or even have to handle the customer.

[cashvaluerecovery2011]

I use to sell expensive jewelry ,coins , and large diamonds. I too never lost one. Had several try. But it sure as heck wasnt ebay or paypal that helped. It was video evidence in front of my post master with he as a witness. Then getting authorities involved. Usually just the threat ends the scam. Ebay helping today is a myth or a bad joke. They will not. Philippines CS Can Not.

[trustedbasset]

Who ain’t, lately anyway.

[couldabeenworse]

I use to sell expensive jewelry ,coins , and large diamonds. I too never lost one. Had several try. But it sure as heck wasnt ebay or paypal that helped. It was video evidence in front of my post master with he as a witness. Then getting authorities involved. Usually just the threat ends the scam.

Not sure I'm buying the postmaster/video bit, but getting the authorities involved is EXACTLY how sellers should deal with buyer fraud.  ONLY the seller knows he has been defrauded and can provide evidence; eBay can not make the case for them.

[epartshighway]

I'm looking at my current metric and I am very high with a 2.33 percent difference between my peers and I.  I am looking now at my projected rate and I am now at 2.57 percent difference and am high.  How is this possible?  And I'll bet money that when the next evaluation comes on the 20th I'll magically become very high again.  This is such a racket.  Ebay just wants more money.  Disgusting

[gramophone-georg]

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@pburn wrote:
You've been posting about eBay's return policy since 2014 via numerous threads and posts. Judging from all those threads and posts, it seems you're very unhappy selling on eBay.

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On the other hand, maybe it just shows that nothing's changed since 2014 despite all the noise from eBay.

[gramophone-georg]

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@this*old*attic wrote:

Actually, I was referring to the photographs.... but, now that you mention it - anything can be effectively photoshopped by either party.

This is why Ebay sides with buyers, there's no way to tell in the end and they really are the more vital partner in the pair.

But they give courtesy refunds to sellers who push back intelligently or credibly.

And, I imagine both sides go on the radar for future monitoring.

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Correction: eBay sides with eBay. Buyers are unintended beneficiaries.

Make no mistake: eBay will throw a buyer under the bus with the same enthusiasm if that buyer costs eBay money. As long as the buyer gets paid off with money that's not eBay's it's all good in eBay's eyes, especially since these happy "buyers" continue to generate fees- now in two ways- through fees on the sale, and now also through "service metrics".  It's a cash cow.

[coolections]

@epartshighway 

Did you know people can rob a bank too ? Geeze. If you sell a 4K item and get robbed you do like anyone else would do and contact the local and fed authorities and deal with it like you would any other criminal activity. Fortunately it is very very very rare so don't make it sound like it is common. 99.999% of sellers do not have these problems. Ebay has no clue if YOU ripped off the buyer and sent THEM an empty box.

[coolections]

@cashvaluerecovery2011 

WRONG

[epartshighway]

It sure is.  Until it isn't.  I will be closing my store as will many other sellers.  They may get paid a boatload this year and maybe the next.  But the money will dry up when they have no sellers left.  No customers=no business.  Ebay sellers are the core customers who pay the bills.

[epartshighway]

You're 100 percent right.  Amazon has never done this to me and will always back me up, even when the return is remorse they allow me to deduct the 50 percent.