02-12-2024 05:01 PM - edited 02-12-2024 05:08 PM
I had a Louis Vuitton bag that didn't make it past authentication. I've been an LV buyer, seller and authenticator for over 20 years. Not only did I lose out on a sale, the fact they have accused me of trying to sell a fake makes me furious. AND to top it all off, they sent the bag back in a box with those air pockets and not even wrapped for protection, and now the edging and edges are damaged from sliding around in the box!! I'm absolutely ticked!! What can I do about this? Anything?? I appealed their decision and provided 2 secondary authentications I had done, and yes, the bag is authentic which I already knew....but what about the damage to my bag???
02-12-2024 05:02 PM
Nothing you can do. Sorry.
02-12-2024 05:16 PM
Handbags are authenticated in Las Vegas and New Jersey.
Need to check the return address as to where it has been returned to you from the package.
Would be interesting to google the address to see the building that authenticated(address) it....and then yelp the company...if's it's a third party which it usually is.
02-12-2024 05:21 PM