Ebay Withhold my Fund and request Receipts

[Anonymous]

Hi Ebay Withhold my Fund and request Receipts from my listing. I have 600+ with 100% positive feedback. Been eBay member since 07.  All of the sudden eBay freeze my account and withhold my money and request for receipts. I did send them multiple receipts from Liquidation company that I bought my Items from to resale it on eBay. As you may know that Liquidation or over stock company do not itemize out what they sold. They sell it to you as a lot or as quantity. You will never know what you'll receive.  Having said that I provided eBay with my whole year of receipts that I purchased from liquidation company. The receipts showed the location and date  the quantity and how much I paid for. The problem here Is eBay is asking me for receipts of each item I sell on eBay. How do I do that?  Any legal advice please help out. I feel like they're going overboard on this. 

[fab_finds4u]

Of dear, this sounds like it could be the kiss of death.  I think it's overreaching to want Individual receipts when you buy in bulk. Maybe they're  trying to force everyone to source their inventory from eBay's BULQ program.

Talk to eBay on Twitter askebay or FB eBay for Business.

Another thing I'm thinking is it's very dangerous to sell any kind of designer goods you're not buying wholesale from the direct distributor because people return fakes to retail stores that get put back on the shelf and if not sold eventually become  shelf pulls that end up being sold to liquidators. And then the fakes are passed on to resrllers like you. And when they're tagged as counterfeit guess who suffers?  

[mandisattictoyz]

just tell them garage sales do not give receipts.  They know.  They don’t do anything with them anyway.  It’s like being underage buying alcohol, the cashier just needs you to flash the id for the camera.  Same here, they just need to see where it came from, they won’t actually look.

[ckimodog]

@Anonymous 

Years ago we used to go to the auctions, bid & buy pallets of unclaimed freight, salvage and overstock.  We were given itemized receipts as well.  That's just my experience here where I live.  Other liquidators may be different. Never had any problems selling that merchandise on Ebay.  Times have changed no doubt. 

As @fab_finds4u suggested, best you reach out on social media via Facebook:

https://www.facebook.com/ebayForBusiness/

These are US CS agents who are employed by Ebay and have been known to better serve as customer service.  Many positive posts here with their ability to be helpful.

Good luck and hopefully all will be resolved. 

[toysaver]

Ebay wants to know how you obtained the new Post Hole Digger.   

[dbfolks166mt]

     The receipt issue has caused issues for a number of sellers but eBay is most likely doing this to thwart the sale of stolen merchandise. They could also be targeting drop shippers they believe are violating the eBay policy. 

     A lot of the items I flip I pickup at estate and garage sales and most don't provide receipts and those that do are very generic and do not specify individual items. It's a tough situation to be in and about all you can do is try to satisfy eBay's request. As ckimodog mentioned contact eBay through the facebook connection as the customer call center is basically useless. I agree that eBay may be going a bit overboard with this and they need to be a little flexible with their review of the information provided. I hope you resolve this issue soonest and are able to return to your selling activities. 

     One thing I did notice on several of you sold listings is your items are located in several different locations in CA. not sure if this may have triggered a red flag. 

[3lilyankeefans]

They don’t want to contribute to the spreading post hole digger black market. 

[cosmicvisitors]

Ebay has practically made it impossible for people to sell on here. It's just a nonstop row of hurdles to overcome. I have been selling on here since about 1998, and they still hold my funds and refuse to release them to me. It's hard to run a business when Ebay isn't reliable or trustworthy. They wanted to kick out PayPal and take over managed payments. Now i never know when, or IF, i'm going to get paid for an item i sold. It's usually a 2-4 week wait to get my money. Sometimes longer.

[bonjourami]

Looks like you are an infrequent seller. Until your two recent sales, that you havent sold anything for six months, therefore Ebay will treat you as a new seller, and hold funds. Your longevity on here doesnt matter.

[Anonymous]

I did Send them receipts of the post hole digger.  

[Anonymous]

Thank you for all of the suggestion. Up until now my fund for the auger is still withheld. Did provided eBay the auger receipt and auger has since delivered with a good feedback. Not sure what the deal is???

[farmalljr]

You are selling NEW goods. Like over at Amazon, if you sell enough, you are expected to provide receipts from a manufacture OR a wholesaler/distributor. Liquidators don't count, they break the chain of custody for goods.  If you can't provide receipts that prove chain of custody, you will end up ban hammered. 

Some around here will not like that, will not believe that, but that is how it works. Welcome to the "fun" of selling stuff to make a business. You have reached a dollar amount in sales that triggered the audit of your account. Take this as a lesson, that ANYWHERE you sell new goods, this will be how it works. 

[monica-sells]

"...Ebay has practically made it impossible for people to sell on here..."

Right concept, but you are blaming the wrong party. If you would have said :

legal regulations have made it impossible, you would be closer to the truth...

OR

scammers have made it impossible, you would be closer to the truth...

OR

thieves have made it impossible, you would be closer to the truth...

but ebay has the required burden to try and 'prevent' illegal activity

[toomuchstuffagain35]

Then, if that's true, perhaps ebay should stop shoving ads for BulkQ in our faces at every opportunity.

[farmalljr]

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@toomuchstuffagain35 wrote:

Then, if that's true, perhaps ebay should stop shoving ads for BulkQ in our faces at every opportunity.

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eBay makes money off of that. They aren't going to stop. It's your choice to buy it or not. It's your choice to sell those good here or not. You could buy those bulk lots and flea market them, or sell them in a B&M. 

I get what you are saying, but I hope everyone realizes EVERYTHING eBay does is for their OWN interest, not mine or yours.