Ebay $30 selling promotion scam!

[taira_0]

On Sep 24th, in my hotmail personal email box I got an email from Ebay saying I was offfed a  $30 promotion: If I list 3 items after Sep 25th, and the items are sold before Oct 5th, I will get $30 Ebay coupon ($5 for the first one, $10 for the second, and another $15 for the third one). Then I went to my Ebay account, and it shows the offer/promotion activated. Then I started to sell stuff, by Oct 5th, I sold 3 items that cost more than $40 averge which met every condition that listed in the promotion. But after that I don't see any coupon in my account, and all of my message/promotion was just wiped out including the email in my personal email box. I am pretty sure that I didn't delete anything, because I don't delete stuff. 

Then I called the Ebay custom service, guess what, they will need a copy of the original promotion/Email to process. How am I supposed to get the copy when they are wipe out by Ebay, This is a total scam, I could have got more if I sell on craigslist for my items. I was selling on Ebay only becasue there was a 'COUPON'!. Then I did some reasearch on google, looks like some people also experience this. And I don't see any explanation from Ebay so far. So whoever see this, be aware, you will probably get nothing but upset.

[taira_0]

I didn't mean Ebay did this for sure on purpose ( I don't want to believe that too). What I am expecting here is to draw some attention from Ebay. May there is some system gliches, and they are not aware of that. Because if it was only me I would have thought I delete everything by mistake, but I am not alone.

[lacemaker3]

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@taira_0 wrote:

.... And to erase a message, ebay doesn't have to go to my email box, it can just recall a sent email, then the email will just gone. I do this all the time in outlook for cancelling the email that I've already sent out. I am not sure exactly what they did, but it should be pretty much the same.

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Even in outlook, you can't recall a message if it has already been read by the receiver. 

When you try to recall it, you can check a box to tell you the outcome. Then you will get an email back with the results of the recall for each person you sent it to. If they haven't read the message yet, it will be recalled successfully. If they have read it, then the recall fails. So recalling one message may work for some recipients and not for others.

I'm not disputing that you received the email, but you must have read it, so if it isn't in your inbox anymore, that's not eBay's fault.

When you get a promo like that, you need to go to the webpage that has the details for the promo, and bookmark. It can be very difficult to find the webpage if you didn't get the invitation. I can do it sometimes, but although I can find similar promos from 2016 and earlier this year, I can't find the one that is currently running.

[banana*shoe*boutique]

Sorry, this happened.

Like I said, I never get coupons so I can't even check my email.

If you and the others you are familiar with all call CS and mention it, maybe some resolve can come from that.

Good luck to you!

[lgmayka · Accepted solution]

I started my own thread on this.  If the message from eBay was ever in my Messages Inbox, eBay indeed deleted it.  Luckily, as soon as I received the email, I copied it onto my own personal inbox on my own hard drive--so I do have a copy.  Here is a copy&paste of the promotion, with my own username X'd out.

By invitation only and applies to XXXXXX; do not forward.

Please note: Invited sellers must activate the Promotion by selecting “Activate offer” in the invitation email or on the Promotion landing page.

What is the Promotion?
Invited sellers (“Sellers”) who activate the offer, and list pursuant to the terms and conditions set forth herein in the auction-style, auction-style with the Buy It Now feature added, or fixed price format on www.ebay.com, sell one or more items for $10 or more (excluding taxes and shipping), and receive payment in full for the item(s) are eligible to earn eBay Coupon (“Coupon”).

Sellers who sell 1 item for $10 or more will receive a $5 Coupon; sellers who sell two items for $10 or more each will receive a $15 Coupon; and sellers who sell three items for $10 or more each will receive a $30 Coupon. See the table below for more details. Maximum one (1) coupon per qualifying seller. Each listing will count as 1 qualifying item.

Who's eligible?
This Promotion is available to Sellers who: (i) received an email and/or message in My eBay; (ii) activated the Promotion from the invitation email or on the Promotion landing page; and (iii) meet eBay’s minimum seller performance standards. Please sign in to My eBay and view your Seller Dashboard to verify whether your account is currently meeting the standards.

When is it?
The Promotion will begin on Tuesday, September 19, 2017, at 00:00:01 PT (12:00AM plus one second), and will end on Monday, September 25, 2017 at 23:59:59 PT (11:59PM plus 59 seconds), for listings on www.ebay.com (“Promotion Listing Period”). Sellers who create listings during the Promotion Listing Period, complete a final sale of $10 or more, and receive payment in full for the item(s) from the buyer by 23:59:59 PT on Monday, October 16, 2017, will be eligible to earn a Coupon.

1.	Shop for eligible items. Check Coupon for eligibility.
2.	Pay for your item with PayPal before the Coupon expiration date.
3.	Enter the Coupon code in the redemption code field.

How do I receive the Coupon?
The value of the Coupon will be based on the total number of items  that are  listed during the Promotion Listing Period that sell for $10 or more by Monday, October 16, 2017, for a maximum cumulative value of $30. Total Coupons earned will be determined as follows:

Cumulative Number Items Sold for $10 or More	Coupon Reward
1	$5 Coupon
2	$15 Coupon
3	$30 Coupon

An item is defined as listed when it is posted for sale on eBay.com and the listing is maintained until 1) the item sells or 2) the end of the listing period is reached. An item is defined as sold when it is paid for in full by a buyer. The eBay Coupon will be awarded within 2 weeks of Monday, October 16, 2017. Once awarded, the Coupon will also be available in the "Messages" tab within "My eBay". The Coupon is not transferable. Limit of one (1) Coupon per eligible, participating seller. Users will have until the date listed on the Coupon to redeem on www.ebay.com.

ADDITIONAL TERMS:

Please take time to read the full terms for all the details.

• Seller will not be able to redeem Coupon when purchasing items from the Coins & Paper Money, Gift Cards & Coupons, and Real Estate categories.
• Only sellers whose accounts meet eBay's minimum seller performance standards are eligible. Please sign in to My eBay and view your Seller Dashboard to verify whether your account is currently meeting the standards. Find out more about seller performance standards.
• All listings must comply with eBay policies, including eBay's Duplicate Listing policy that allows for the removal of duplicate fixed price listings.
• The Promotion excludes listings created prior to activating the offer and listings with a start date prior to, or after, the Promotion Listing Period.

eBay Coupons Frequently Asked Questions

Here's how to redeem your coupon:
1. Shop for eligible items. Check the coupon for eligibility.
2. Pay for your item with PayPal before the expiration date on the coupon.
3. Enter the code in the redemption code field.

Still have questions? Visit our step-by-step guide.

Coupon Terms & Conditions
The Coupon will expire at 11:59:59PM PT on the date shown on the Coupon. Discount applies to the purchase price (excluding shipping, handling, and taxes) of an eligible item on www.eBay.com. The Coupon may be used only one time for up to the maximum discount amount shown on the Coupon, while supplies last. Coupon restrictions and/or exclusions, if any, will be designated in each Coupon offer. Only registered eBay members paying with a PayPal account registered with an address located in the United States or Canada can receive the discount. Any unused difference between discount amount, as shown on the Coupon, and the purchase price of item(s) in a single transaction (or cart) will be forfeited.

The Coupon is void where prohibited, not redeemable for cash, non-transferable, and has no face value. The Coupon is subject to US laws and cannot be combined with any other Coupon. eBay reserves the right to cancel, amend, or revoke the Coupon at any time.

Start selling

Reference Code: 5619

[lgmayka]

I only received a $15 coupon, so I called eBay.  After a very long hold, a transfer, and sending a screenshot, an employee finally agreed to send me an additional $15 coupon.

She lied.  No additional coupon ever arrived.

[moondogblues]

"OP is claiming that ebay removed it from their ebay messages AND from their private email, which is impossible and ridiculous to even suggest."

It is not impossible at all...you can recall emails, I used to do it at work all the time. Also, I remember a year or so ago the exact same scenario...coupons offered, hoops jumped through, and then the emails mysteriously went poof. I betcha someone else here remembers that or could find a thread referring to it.

[moondogblues]

No wonder eBay is a wonderland for scammers, they lead by example.

[lgmayka]

After calling again yesterday, my additional coupon finally arrived last night.

[berserkerplanet]

It is not possible except in a closed email system (like your work email system) and only in an Outlook/Exchange environment configured to allow it.

The general internet email system (POP3/IMAP4/SMTP) is not capable of that.

There is no way eBay deleted an email (read or unread) from OP's Hotmail inbox. (aside from technical issues the privacy issues would preclude that happening- not even the sender has any business changing/deleting content in a non-corporate user's inbox)

[taira_0]

Update to my own thread:

Yesterday, I received the message and coupon from Ebay finally. Here I post the message, which is basically saying they had some system mistake caused the delay of my coupon.

I won't argue if Ebay can delete email from private email box anymore, check the thread that I marked as the solution, thanks to the dude's good habit of making a copy of mails. Like I said I won't believe Ebay did this intentionally but I don't understand why ebay doesn't want people to track their coupon offer status or at least keeping a record of the offer.

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You’ll receive a coupon via email and Message Center on Wednesday, December 6, for participating in the recent promotion, “Earn a Coupon When You Sell.” An error within our coupon delivery system prevented you from receiving this coupon last month. 

We apologize for this delay and any inconvenience it may have caused. You are a valued member of the eBay community, and providing you a better experience is our top priority. 

Thank you for continuing to sell on eBay! 
Kindest regards, 
eBay Seller Experience Team

[oceanlites]

1. I just had one for "sell $30 get a $10 coupon" and I did and low and behold shazaaam.......email message from ebay is no where in sight and I NEVER EVER delete messages as I have found from experience  in dealing w "some" customers it's  good to have every message you ever had back and forth..filed..just in case. This is just Ebay's way of getting you to make THEM more money....now just go out there and hustle like the good minion you are 😡

[kh-stanley1]

Hi everyone,

Due to the length of time that has passed since this thread began, we have locked it from future replies. If this is still an issue that warrants discussion, don't hesitate to begin a new thread here.

Thanks.