EVER HAVE ONE OF THESE CUSTOMERS ?

[turquoisetulips]

So here's whats going on. I sold a heart shaped pocket watch  that I had made into a Wizard of OZ  theme necklace   by putting it on a necklace chain and adding some charms including a hand made striped wicked witch stocking . This was over a month ago.   It was a real working time piece with crystal quartz movement ,, brand new .  The buyer  bought it and left me steller feedback . She also wrote me a personal note telling me how much she loved it and she said she wears it every day .  About a week went by and then she sends me another note asking me if the watch has copper in it ? I told her the only information I have is thats its made of a metal alloy .  So time goes by and I get another message  saying '' just for your information the watch ''coppered '' out - bummer''  .  I never replied to that message .This morning I got another message telling me the watch is copper and I'm stealing from my customers . Huh ? She paid 15.80  for this watch necklace  and got free shipping on top of it . I've sold several of these watch pendants and nobody has  ever complained . The thing that is so weird is she's stringing out these complaints  hit and miss  over time .I decided to check the feedback shes left for other sellers  and about  1/3 contain  complaints .  I don't know how to get her to leave me alone . Tulips 

[turquoisetulips]

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@fr8hvnhet0 wrote:

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@turquoisetulips wrote:

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She's now claiming she can't return it because it was junk and  she threw it in the trash .Tulips 

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Only you know your products.

Only you have to sleep at night knowing you did the right thing here.

If that is how you feel then your obligation ends here.

I won't make the decision, but you can. 

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My decision is to ignore this buyer from here out . I feel she got a nice necklace for the small amount of money she spent . If she was unhappy with it she had one full month to return it  and be  refunded . However I don't think she ever wanted to return it  or she would have done so. In fact I believe if the truth were known  she never really threw it in the trash  either . Tulips 

[turquoisetulips]

Amazing the benefits of copper, if you just only believe, it will happen for you too.       ed 

I don't know if there are health benefits  in wearing copper  but some people certainly believe there is . I've seen  few  advertisments on TV  for those pain reducing special made shirts ,, they look very expensive  but not sure if they use copper when making them.  Tulips 

[parkersparrow]

I would stop responding and delete the messages without even reading at this point. I always put silver or gold look in my titles. I still get some people who don't understand that its just the color not the metal.