EBAY why have you messed up messages?

[bill.purvis2012]

What a mess. Messages used to be so easy to read and respond. Now, not so much.  Can't  respond from phone. The new message page is a mess.

[stuff4divas]

@bill.purvis2012   I like the new messaging system, looks like texting on my iPh, I'm on a MAC desktop, Safari

[eburtonlab]

Are you using the eBay app? If so, are you using the updated messaging feature or the classic?

If you are using a browser, are you using mobile, classic or desktop mode?

What problem are you having?

Make sure you have the latest version of the eBay app or try using a different browser or mode.

[carad-6426]

Can somebody give me a call 

[carad-6426]

Please call me

[eburtonlab]

@carad-6426 

You cannot get a call back by posting here. You must request a call back through the chat assistant.

Use the Help & Contact link at the bottom of the page to request a call back from eBay. Use the "Contact us" link and follow the prompts for your issue and you should eventually wind up on a page with a chat option. Choose that, and the last option that appears in the chat window -- use the "See more" option -- should be "Contact an Agent" to request a call-back if you are in North America.

https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851

If the "Contact us" link sends you directly to the chat assistant, you may need to provide some context-dependent cues about your issue to find the call back request link.

Or you can contact eBay via social media:

https://twitter.com/askebay

https://www.facebook.com/eBay/

[kh-phdan]

Hello Everyone,

Due to the age of the thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thanks for understanding!