eBay

jgrit · ‎10-05-2019

Presently, I have a buyer who wants to change negative feedback. In the past, another buyer wanted to change negative feedback, but was unable to figure out the ebay revision form proceedure, apologizingly. Now that I have a buyer who wants to change feedback, I am told that I have "zero" feedback revisions available. This is so unfair and arbitrary. There should be a feedback revision available for every negative given. Many negatives are given in haste, or mistakenly or just plain wrong and subject to discussion. For these reasons alone, there should be a revision available for every negative since negatives are so harmful to sellers ability to sell.

7606dennis · ‎11-14-2019

@coffeebean832 wrote:
@7606dennis wrote:
I'm curious as to how many times you think you should be allowed to request a revision. It appears to that you've already received 24 in the last 12 months and I don't think that includes requests in which the buyer declined. How many do you need?
It's 24 for the lifetime of the account.

Okay! Based on what I've read, the number of requests that are allowed is based on the number of feedback received in a year. However, I'm still thinking that there may be something amiss if a seller has a large number of revisions showing. Just saying that it looks somewhat odd for a seller with a large number of revisions showing and others negs not revised to have started a thread complaining that the revision request limit is unfair. How many does one need?

"It is an intelligent man that is aware of his own ignorance."

jgrit · ‎11-14-2019

@corvettestainless wrote:
I've never sent one (or needed to); selling since 2008, member since the internet began...…………...…….

It depends on what is being sold. Just had a buyer tell me they own a SP705 printer and tell me the power supply does not work. I let them know the listing says (in the title) the power supply is for a Z705. Unfortunately, it was an automatic return, and even though I could ship the power supply they needed, eBay time limits and other restrictions prevented saving the deal. Thank goodness they contacted me before leaving feedback.

jgrit · ‎11-14-2019

@7606dennis wrote:
@coffeebean832 wrote:
@7606dennis wrote:
I'm curious as to how many times you think you should be allowed to request a revision. It appears to that you've already received 24 in the last 12 months and I don't think that includes requests in which the buyer declined. How many do you need?
It's 24 for the lifetime of the account.
Okay! Based on what I've read, the number of requests that are allowed is based on the number of feedback received in a year. However, I'm still thinking that there may be something amiss if a seller has a large number of revisions showing. Just saying that it looks somewhat odd for a seller with a large number of revisions showing and others negs not revised to have started a thread complaining that the revision request limit is unfair. How many does one need?

Maybe odd in your field. Not odd in the technical field. One revision available per neutral or negative would be a simple fairness fix to the process.