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Shipping a replacement is a defect on seller performance!!

I have an excellent record of shipping within my handling time, or so I thought until I looked at my seller performance dashboard. Instead of patting myself on the back, I'm on the brink of loosing TRS with four items in the last year "not arriving o...

Seller responsibility question.

I have a question about seller ethics.If I post a photo of my item, and an important accessory is missing from this item, should I mention the missing accessory? If I don't mention it, is it considered proper selling courtesy to mention in the listin...

Resolved! 4 days after item is shipped, International buyer claims she didn't order, now refuses delivery!

Four days after item is well on its way, the buyer claims she didn't order the item and says her son may have ordered it without her permission. The item has been delivered to her address, but now it's being held at the post office because she won't ...

Blocked Buyers can still Watch your Active Listings

... and if one blocked buyer is watching a listing with 50 other watchers, you can't send an offer to any of them. Why? Because you can't send a best offer to a blocked buyer. How neat!

Low Sales

My sales have totally started to drop over the last few months. I have tried Free Shipping, low starting prices etc. and just gets worse!! I am currently at the point I can't even pay fees most of the time!! At one point I was doing $800.00 to $1200....

eBay overcharging on taxes - 50% tax rate?!?!?!?

Sold an item to California. $19.95. Shipping was $16 - big box, delicate china, $16 was my cost. So under $36 total. eBay nailed the customer an even $10 for taxes. That's 50%. Come on ! Seriously?!? Even if they charged tax on shipping, that's still...

Buyers can't accept my Offers to Likers

Twice this week, buyers have contacted me to let me know that there was no way for them to accept an offer I sent them. One of them suggested that my buyer requirements were too stringent but I have no buyer requirements except for locations I don't ...

WHERE IS THE APPROPRIATE COMPLAINT DISCUSSION BOARD LOCATED ?

This seems to be the catch all for all the disagreements buyers and sellers post their comments on and is the only place I have seen to do so myself, yet after awhile they get moved to the appropriate discussion board ! Just where is that located ? I...

Sales Tax Collection

Why is Tax collected on items that are tax-exempt for certain states such as clothing sales under the dollar threshold in MA?

how to list boots in various sizes and colors that also has the option to choose steel toe?

how to list boots in various sizes and colors that also has the option to choose steel toe? ( I did a listing with variations) however I cannot figure out how to add the "Steel Toe " option so that it will be a choice for the customer in the drop dow...

Chinese Buyer Scam?

Hi Everyone I'm a seller with a pretty decent seller rating but this is the first time a buyer has issued a refund through PayPal. He's claiming he never received the item even though I checked the delivery confirmation saying it was delivered and I ...

Defer paying for shipping when funds held?

Hey my fellow eBayers, does anybody know what happened to the "pay shipping label from money on hold" option that used to exist when creating a label? It was a little box you could check if PayPal had the buyer's payment on hold, but it looks like it...

I just need some help. Please. I'm so sick of talking to customer service about this problem.

Can someone, anyone, tell me how to get in touch with someone who can help me. I don't know where to turn for help and i'm at my wits end. I have called customer service 4 times over the last week for the same problem that's still not fixed. I have s...

Buyer doesn't want invoice or shipping label on package?!

I understand there's reshippers and what not, but I'm just trying to figure out what this person is asking. Like if there's no label on it how would it send in the first place?

EBAY PLEASE FIX - Unfair and arbitrary Feedback revision request limit...

Presently, I have a buyer who wants to change negative feedback. In the past, another buyer wanted to change negative feedback, but was unable to figure out the ebay revision form proceedure, apologizingly. Now that I have a buyer who wants to change...