Do I really have to pay fee's when the BUYER cancels cus they changed their mind?

[002bae]

I've had at least 6 buyers cancel their orders this month, and its been screwing me over hard. I've paid over $30 in fee's refunding buyers. 

So... a few questions
1- Do I really have to take THIS big of a risk eating a fee when I list something and someone changes their mind? 
2 - Why do I have to pay a fee when the buyer is the one who should be liable. 

3 - for what reasons am I required to accept a cancellation? The last buyer just said "Sorry I found a better price". Does a refund for this reason have to be honored? 
4- Does ebay care this little for their sellers? The very people who make them money? I'm honestly sick of getting screwed over by buyers and paying fees all over. And I CANT EVEN LEAVE NEGATIVE FEEDBACK on the buyer? What. 

Any advice? I'm sick of being stepped on and disrespected by buyers.

[worldwide_ship]

One day I had a buyer purchase a $500 item then ask to cancel the order. Cost me $15 in PP fees. Then I had what seemed like a zero feedback scammer purchase a $600 item from me, so I cancelled the order and cost me $17 in fees. That was most of my profit for the day.  Very annoying. 

[powell-memorabilia]

Returns are inevitable - only you know what percentage is customary.  You have to put the costs associated with returns into your listing price - not assuming 100% returns, but whatever your experience tells you is appropriate.  EVERY successful retailer factors returns into planning.  Have you ever seen the returns line at a Wal-Mart, Costco, Target, etc.?  Amazon has so many returns that they have to partner with Kohl's to be a drop-off point.  Oh, and you don't think that those retailers get some dubious excuses for returns? 

[natn_us_rdzw3hci3a]

Same issues for me! I agree 100% with you !

[7606dennis]

Why did you accept the $500 cancelation?  

I don't believe that you had justification for cancelling the $600 purchase based merely on your suspicion that because they had zero feedback they were a scammer. 

[pjcdn2005]

Zombie thread.

[kh-valeria]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.