mam98031 • Volunteer Community Member • Buyer/Seller since 1999
"... eBay selling fees are absolutely excessive and unreasonable?" What are you comparing the Ebay fees to exactly? To consider something as "excessive" you have to have something you are comparing it to, so what is your benchmark for the Ebay fees?
While Ebay is not the cheapest site on the internet, it most certainly isn't the most expensive either. But without knowing what you are comparing Ebay to, it is very hard to accurately answer you question.
"Rules and regulations always changing for the worse for sellers." Ebay does change things on the site all the time, that is absolutely true. But all changes are necessarily worse for sellers. The new EIS program is a fantastic program for sellers.
"Punishment if you do not meet selling standards or do not sell enough items to satisfy them loosing your sellers ratings or stars - sounds like I am back in grade school. " Are you of the opinion that sellers should be able to do whatever they want, no rules or guidelines??
There are NO punishments for ANY seller do to not selling "enough". There is no such sanction that Ebay hands out.
@good*ole*days wrote:I meant to say they (eBay) includes the shipping fees onto your sale - so they can charge you more money for your sale and make more money from you. How absurd (unreasonable greed)...
As does every other similar site like Ebay. Ebay has been charging the FVF since 2011. It isn't "absurd", it is NORMAL for the industry.
@carlmarxx wrote:I agree The Adyen Processing fee's are high. When ebay was pushing managed payments back in 2021 . I did talk with seller Support ebay U.S supervisor rep about business why's It did make since for me to use their managed payment do to high fee's from PayPal which I have best lower processing fee's and seller buyer protections that adyen couldn't match meet. which the rep agreed . so I don't sell on here .
What is an "Adyen Processing fee"? Adyen is NOT our Money Processor, they are the bank that supports Ebay being our Money Processor.
Paypal is NOT a bank and also must have a bank to support them being a Money Processor. They use Synchrony Bank.
When PayPal was still our money processor they charged us 2.9% on the entire amount the buyer paid which included shipping and sales tax, plus a 30 cent per transaction fee. Ebay charged us 10.2% FVF in most categories. That totals 13.10%.
When Ebay became our money processor, they went to a simplified fee on 13.25% in August of 2020. Recently that fee increased to 13.6%.
@parallel_artifacts_and_apothecary
Your post brought to mind a few things, but first I'd like to know if you could share details of the fraudulent buyer claim to which you refer, if for no other reason than it might illuminate a weak eBay link that others here have not encountered.
I personally do not have a problem with eBay fees because I source items with the express purpose of having my buyers pay those fees, and they have done so since I started selling here. That is what allows me to sell on eBay in the first place. With the exception of the first item I ever listed (a book which cost me $4 and which I sold for $200), the only monies I have ever invested in my selling activities here have come from profits generated by previous eBay sales. I cannot imagine selling any other way, quite honestly.
Now, eBay has many shortcomings. Website functionality changes for no apparent reason, listing pages cluttered with "promoted listings," and in general a lack of transparency.
And lots of people come here expecting "fairness" and thinking that eBay is going to arbitrate matters with an eye to what is "right." But eBay's heavy reliance on computers and AI means that -- perhaps barring a case that requires human intervention -- judgments are not rendered on moral or ethical grounds; it's all about timelines and adherence to a mishmash of opaque policies focused on enforcement and largely designed to insulate the company from direct involvement in buyer-seller transactions.
It's hard to know where all the money goes that we pay eBay in fees. And in my personal opinion it's a fool's errand to try to even figure that out.
What I do know is that 99% of the time, this is a very hospitable selling environment, for me anyway. Mostly, I reckon, because I know what to expect.
I'm also extremely careful to sell in categories that are of interest to an older, more educated and wealthier demographic.
The eBay app on my iPhone is perhaps what I like most about this platform. eBay has always managed the financial end of things here flawlessly for me. The international shipping program is terrific. It is extremely easy to connect directly with a buyer in case of snafus. And then there is the global reach of this website.
I should hasten to add that I do everything that eBay "recommends." I fashion my listings so that they are devoid of ambiguity; a buyer need only press a button and place an order. I have a modest storefront with a video and an explanation of my policies. All my listings are organized and easy to search. My photos are crystal clear and my listing descriptions are concise, detailed and free of html. Perhaps most importantly, I offer same day / 24 hour shipping and paid 60-day returns... and that is this level of customer service that eBay rewards with a heightened listing visibility and aggressive promotion on Google and other search engines.
Then there is Article 5 of the eBay user agreement, which gives sellers like me (who "feed the beast" so to speak) an edge in case of something like the fraudulent buyer claim to which you referred above:
I think that your advice above -- reassess when selling is no longer enjoyable -- is sound. Meantime, I think it's important to keep in mind that your experience on eBay ultimately is what you make it. regards
@good*ole*days wrote:did you think of being more helpful and not sarcastic. no probably not.
your community seems to be mostly a click of people that just like to talk down to other people.
Makes you unimportant to me..
A clique? No, we are a group of volunteers. Like to talk down? No, we just tell it like it really is, not tell the poster what they want to hear. Simply agreeing with someone doesn’t solve any problems. I personally don’t care whether I’m important to anyone else or not, but I’m not going to be a sheep and blindly agree with someone either.
