Descriptions not posting

[particular_harbor]

The description portions of my listings are not showing up. There's simply a blank space. I've had trouble with descriptions not saving in drafts and solved it by deleting history and such. My last two postings looked fine in the preview, but the description is missing. I generally write them in Word and cut and paste, which worked in the past. Have tried passing them through Notepad to remove codes, but that doesn't work. Have tried different browsers, etc.  Have unsuccessfully tried revising and typing on the spot, also. My descriptions tend to be thorough and often include long lists of things, so typing everything directly, especially if the draft doesn't save, is more or less out of the question. Help would be very much appreciated.

[chapeau-noir]

@particular_harbor   When that has happened to me, I refresh the screen and the description pops up - this is on a desktop web version.

It may be helpful for a while (I'm hoping this bug clears) to, after you complete your description, just copy it, then refresh (just so you don't lose it).

I have problems with this on Posh so it isn't just eBay, but it's really annoying.

[shipscript]

@particular_harbor 

I just looked at your 3 most recent listings and there is nothing at all on the description page. However, I do see description revisions in the revision histories for those three.

Do you only have this problem in drafts, or do you have the same issue when revising a listing?

The source codes for those 3 empty pages show something called "ginger module highlighter". This is some sort of XML markup code, so if you are creating the document in Word, something is happening when you copy it from Word.  The clipboard may be carrying the XML version of the doc, which looks like it  gets stripped when eBay saves the description, because it is not HTML.

You might look at your Word setup. Perhaps export to WebPage-filtered (which discards XML). Or try WordPad instead, from your Windows Accessories.

[ccstreasure]

whenever this happened to me in the past ill usually refresh the page a few times and then you can see the description. Its usually just a glitch on Ebays end. 

[pjcdn2005]

I checked two of your listings and don't see a description on them either.  On the third listing which was for the vintage wedding gown, there is a description but it is not very readable as it is justified on the left.

[dhbookds]

Have you tried just typing them into the listing form?  Not cut/paste?