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Death of a spouse

I am devastated, not only because my spouse is very near death, but because I was also told that I will have to start all over with a new ebay account .  We have over 11000 feedbacks and have been selling on ebay since the year 2000.  I even spoke with a person there who told me they will not transfer a name under any circumstances.  How unfair since I am the person behind his ebay.  He was the pack and ship part.  Has anyone else encountered this, and does anyone have any suggestions how I can keep some reputation on ebay?  Thank you.

Message 1 of 62
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61 REPLIES 61

Re: Death of a spouse


@grand-and-glorious-purpose wrote:

You have the password, sign in and put your details on it.

 

Now it's your account.


It does NOT work that way for the Account ownership information.  You can NOT change the SSN or taxpayer ID number, whichever was used originally.  


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 16 of 62
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Re: Death of a spouse


@mam98031 wrote:

Maybe, but the OP has not said their account is set up under an LLC.


It's implied that the OP doesn't have the account set up under any business entity at all, hence the problem with transferring the ownership. If it was already set up with an LLC this problem wouldn't exist as you should be able to transfer the ownership of the LLC outside of ebay and update the records when ebay asks you to.

Message 17 of 62
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Re: Death of a spouse

A sole proprietorship is also a legit business entity.  All I'm saying is we don't know what or how the OP's husband set up their account.  But the fact remains, you can not change the tax ID number on an account.

 

Maybe with Ebay's assistance you can, but it is unlikely they will allow the account to be re-adjusted to be someone totally different from the husband in this case.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 18 of 62
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Re: Death of a spouse

@iamalwaysright  You can get an EIN & still be a sole prop, you don't need to be a LLC, however that won't help OP unless they already have one.  

 

@drkenb  Also, they can't just keep using it, if it is tied to his SSN b/c the SSA are the first people notified of a passing (just went through it) 

 

@luckylindey   I am so sorry you are dealing with this! 

 

Even if you switch to an LLC while he is alive, IDK if you can actually change the existing account.  Even though I have an EIN, a few years ago I got one of those 'confirm your info' notifications from eBay & it would not go away until I changed my EIN back to my SSN 😞   They wouldn't let me use it, despite the fact that this was the only reason I got it .  

This one goes to Eleven - Nigel Tufnel

Simply-the-best-for-you Volunteer Community Mentor
eBay Seller since 1996

Message 19 of 62
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Re: Death of a spouse


@mam98031 wrote:

A sole proprietorship is also a legit business entity.


Yes, I was including sole proprietorship as well when I mentioned business entity. Not sure why you assumed otherwise.

 

The whole point of the post is from the looks of it, it doesn't seem the OP has any business entity linked to their account. Hence a personal account. Changing it to a business account using an LLC would probably resolve her issue since the account is linked to her husband's SSN.

 

@simply-the-best-for-you I'm not sure if that EIN for SP behaves like it does for LLC and other multi-member entities though. If you aren't able to eventually take over that EIN for SP, then going that route wouldn't resolve the OP's issue. But for LLC's I'm pretty sure you can.

Message 20 of 62
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Re: Death of a spouse

We won't know until and unless the OP @luckylindey comes back and tells us how their account is currently set up.  I don't assume they have it set up one way or the other.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 21 of 62
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Re: Death of a spouse


@simply-the-best-for-you wrote:

 

Even if you switch to an LLC while he is alive, IDK if you can actually change the existing account.  Even though I have an EIN, a few years ago I got one of those 'confirm your info' notifications from eBay & it would not go away until I changed my EIN back to my SSN 😞   They wouldn't let me use it, despite the fact that this was the only reason I got it .  


I'm assuming you got your EIN thru an LLC? If I recall correctly, they ask for the SSN of the beneficial owner(s). If the OP has her SSN when opening the LLC as well as the husband's SSN, she'll put both of them when ebay asks. I think eventually she'll be able to remove the husband from it. It's not an overnight process though. It might just be more worth it to start a new account.

Message 22 of 62
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Re: Death of a spouse


@iamalwaysright wrote:

 

@simply-the-best-for-you I'm not sure if that EIN for SP behaves like it does for LLC and other multi-member entities though. If you aren't able to eventually take over that EIN for SP, then going that route wouldn't resolve the OP's issue. But for LLC's I'm pretty sure you can.


@iamalwaysright  Unfortuately, I don't know either.  I also think you can for LLC, but IDK for SP & we don't even know if OP's acct is a SP.  It probably is, but we don't know for sure. 

This one goes to Eleven - Nigel Tufnel

Simply-the-best-for-you Volunteer Community Mentor
eBay Seller since 1996

Message 23 of 62
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Re: Death of a spouse

I am still trying to wrap my head around the comment  "I am the person behind his eBay, he was the pack and ship part"

 

Was there a reason why he opened an account for you to sell on?  Or are you trying to make a stronger case to have the account switched to your account?

 

While I think there should be some wiggle room to allow for a direct family member (spouse) to continue with a selling account, I have to agree with eBay for the most part.  His name on is on the account, they are the responsible party.  Clearly this seller made that choice at some point and when they added the registration details and social security number.

 

My suggestion to the OP @luckylindey 

Start today.  Open another account.  List a few low priced items.  Buy a few items and get that new ID going.  Starting a new account and building feedback is not impossible.   

 

I

Message 24 of 62
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Re: Death of a spouse

I'm sorry about your spouse's health issues, but you seem more worried about your eBay account rather than focusing on your spouse at this time, possible funeral arrangements, and contacting relatives / friends.

 

 

 

 

Message 25 of 62
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Re: Death of a spouse


@iamalwaysright wrote:

@simply-the-best-for-you wrote:

 

Even if you switch to an LLC while he is alive, IDK if you can actually change the existing account.  Even though I have an EIN, a few years ago I got one of those 'confirm your info' notifications from eBay & it would not go away until I changed my EIN back to my SSN 😞   They wouldn't let me use it, despite the fact that this was the only reason I got it .  


I'm assuming you got your EIN thru an LLC? If I recall correctly, they ask for the SSN of the beneficial owner(s). If the OP has her SSN when opening the LLC as well as the husband's SSN, she'll put both of them when ebay asks. I think eventually she'll be able to remove the husband from it. It's not an overnight process though. It might just be more worth it to start a new account.


@iamalwaysright  No, I did not get my EIN through an LLC.   That's what I was saying.  I got my EIN as a Sole Propieter.  eBay seems to think (they've even posted) that EIN's only go to LLC's, but that's not true!  You can be a Sole Prop & get an EIN.  I know of many others who did the same. 

 

I'm headed out the door, so if you have a follow-up I won't see it for awhile.  

This one goes to Eleven - Nigel Tufnel

Simply-the-best-for-you Volunteer Community Mentor
eBay Seller since 1996

Message 26 of 62
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Re: Death of a spouse

Excellent advice.

 

I would just add that @luckylindey  send out an announcement to their followers regarding the move to the new account after it is set up and ready to go.  

 

Also in the description of the listings that remain under this original account, you can put a note in the Description that you are migrating all listings to the new selling ID.  No reason needs to be given, but a link to their new account is allowable by Ebay since it is a link to another account on the site.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 27 of 62
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Re: Death of a spouse


@sextons-sweet-deals wrote:

I'm sorry about your spouse's health issues, but you seem more worried about your eBay account rather than focusing on your spouse at this time, possible funeral arrangements, and contacting relatives / friends.


WOW how unfair and PRESUMPTUOUS on your part.  Totally rude and judgmental at a time when the OP is under so much stress.  

 

Just for the record, because someone tries to ask a simple question doesn't mean they are fully involved in all the other stuff you have said and more.  Being proactive is NOT a flaw in someone's personality, it is an ASSET.

 

Why you felt the need or were compelled to potentially add to this persons stress is beyond understanding. There was no GOOD reason for this post to happen.  It is hurtful and irresponsible as a fellow human being.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 28 of 62
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Re: Death of a spouse

Oh maybe that's why you didn't see what I saw when ebay asked for ownership info.

 

It's a misconception when people think you can't get an EIN with a SP. I just recall hearing back when I opened my LLCs that getting an EIN thru a SP is different than an EIN thru LLC or other multi member entities. Not sure how though, I'm just assuming the way it ties to the individual or group. There's more hoops to jump thru when getting LLC vs SP.

Message 29 of 62
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Re: Death of a spouse

In case anyone is interested in getting an EIN, here is the link.

 

https://irs.ein-federal-tax-id.com/IRS/application/?gad_source=1&gclid=Cj0KCQjws-S-BhD2ARIsALssG0avZ...

 

 


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 30 of 62
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