cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Counterfeit item policy

I need to speak to a human being. I'm not sure if humans actually work at eBay or if the entire company is run by robots. You AI system canceled my auction and the AI has failed. The item is not counterfeit. If I can talk to a human, I can show you the box, this is bought from the Apple store. 

Message 1 of 3
latest reply
2 REPLIES 2

Counterfeit item policy

We are all human beings here, but probably not the ones you're looking for. We don't work for ebay.

Message 2 of 3
latest reply

Counterfeit item policy

@videoshane 

 

Click on > the Help & Contact button located at the top of eBay pages

OR


Click on > https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid


if you choose chat and don’t want a bot, select or type in ‘agent’

 

If you decide to receive a call back, make sure your phone will not block the call back


OR


Contact eBay via their social media sites with a private message:


https://www.facebook.com/ebay

 
AND-OR 

 

https://x.com/askebay

 

AND-OR

 

https://www.instagram.com/ebayforsellers/


Great customer service on all three


Even if u don't do social media, u can just open an account for eBay purposes only

Message 3 of 3
latest reply