mam98031 • Volunteer Community Member • Buyer/Seller since 1999
@rainbowcolorz wrote:
@mam98031 wrote:
@rainbowcolorz wrote:
@tarpedge wrote:
Only ship to the address shown on the PayPal transaction Details page, but not until it says okay to ship across the top.Not to hijack this thread --- My question is not about whether buyer has made payment or not, it's about your reply.
If a seller clicks on send Invoice to Buyer on their eBay Sold item page - the name and address and phone number of the buyer comes right up. Isn't that address shown there for the buyer enough that when the buyer pays from the Invoice, and that same address shows up on the eBay shipping label - the seller will be covered?
YES, but there is a catch. You would be covered in Ebay. But if that address is different than the one that appears on the PP payment, you would NOT be covered under PP's seller protection if you shipped to it.
Ebay's policy is you ship to either the address in Ebay or the address on the PP payment. But the PP policy is not so generous. To be covered under PP's seller protection you MUST ship to the address on the PP payment notification.
@bubbleman2010 thanks for the info.
@mam98031, thanks for that info! I must admit I rarely log into my PP except when I go to pay for an item and then that's not really logging in. It's been this way with me for MANY years. Thank goodness I have never had a problem. Why would someone have a different address on their eBay than on their PP??
So, each time these really big sellers who get hundreds of sales per day, get paid, they actually log in to their PP to verify the address each and every time - a hundred or more times per day? <fainting>
Why not just look at the email PP sends you notifying you that you have received a payment. That is what I do.
@rainbowcolorz wrote:
@siayan wrote:
@rainbowcolorz wrote:
@southern*sweet*tea wrote:I have never, ever, ONCE used Ebay's buyer address to ship. I always log in to Paypal and get my info from there. It has never been a problem.
The Paypal address is the ONLY one that matters. If the buyer is sending a gift, that is the address to use, and if you use their Ebay info, you're sending to the wrong person and have opened yourself up for an INR.
@southern*sweet*tea, wow. I believe you but somehow this is not making sense to me. In all the years I have been selling -- I think it's 7 or 8 years - I have only EVER clicked on the Print Shipping Label from my SOLD listing on my eBay and shipped directly to that address on the label. If the buyer is sending a gift and doesn't notify me? -- well, that would not be nice. Hmmmm ... I have to think about this. I guess it's good I'm not getting many sales lately. lol
I have never looked at a PayPal address since I started excepting PayPAl when they started.
@siayan, well thank you. At least I know I'm not alone.
But that doesn't mean we're in the clear .... I think I might check my PP the next few times I get (if I ever get) a sale. lol
Checking it only a "few" times is not enough. You could have 15 sales be just fine, and then the 16th has a different address. You need to check EVERY payment. You can do that by logging into PP and looking at it there or just check the email you get from PP notifying you that you have received a payment.
My policy is that I verify the address on the email we receive from PP. I've done it for as long as I've been selling on Ebay and that is getting close to 20 years. BTW, I also log into PP and veryify the payments I've received for any given day. Not the addresses, I do that from the emails. But I verify that the PP payment is there and all is well. It only takes a moment and it is worth the safety.
@jpf0390 wrote:I appreciate the write-up. Everyone here has given solid advice and perspective that I couldn't get without asking, my main concern was the same day as purchase account creation. You did point out it is a vast community of users and that could have been a browser turned buyer that I'm scaring off. I'll lay off the emails, wait for payment, and send it to the paypal address as many have suggested.
FYI I have not receive payment, and I'm averaging and email a day. So two.
Yes, give them a little room to breath. No more emails. But if you don't have communication or payment in a couple days, file your UID. That is your best protection if they aren't going to pay. Remember to note the date and time you open it so you can close it quickly if payment doesn't arrive after 96 hours and 1 minute from the time you opened it. If you close the UID for non payment, the buyer is blocked from leaving FB on your account.
