Click to view entire descripton??? What the heck???

[kates-of-mequon]

Has anyone seen this new layout for listings? I have a button on my last listing called 'click button to view entire description'.

There is a completely blank screen unless one clicks that button. There is NO description of the item for sale until you click this button and then the description opens in a separate window.

What is this all about - an I in a test group?

[best-now]

One more item:

Sellers with stores are not able to have buyers see them because it's part of the pop-up. So unless you click on it, you have no idea the seller has a store.

I guess we just pay our fair share to eBay and not be able to sell. Sounds like they are learning from our government.

The stupidity of eBay is it said "See full item description" which doesn't looks like a link to anywhere, it look like a comment I put in. It should say: "CLICK HERE TO VIEW FULL ITEM DESCRIPTION".

Bunch of morons running the assylum!

[katielynn478]

Seriously? Just another of eBay's think-tank mentality shining through. 😐

I'm a buyer, and the idea of hiding the item description and making the buyer click to get it is really not smart thinking. Where does eBay get these employees? Aren't sellers having a hard enough time with the very slow sales, and then this is thrown at them? Very sad.

[vegas-showgirl-shoes]

I havn't done  a single sale since this started , And this is usually my best selling time of year.

[cad777864]

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@eric-duong wrote:

EVERYONE PLEASE CONFIRM THIS !!!

I just clicked on my items and many from other sellers  ...I saw full description on first page! there is no "see full descrition" to cick for popup any more !!!!!

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You seller account is in the test, if your looking at yourself or others there going to look fine, but as a buyer who is in the test, i am not seeing any descriptions on your items, just the box.  

Thats the beauty of this test, the sellers who are in are not going to know unless they have you in as both a buyer and a seller.

[d-k_treasures]

Funny how the "most kudo'ed posts" are no longer on the left sde of the board.

Probably because this thread would top it.

[cad777864]

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@marthca938 wrote:

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@Anonymous wrote:

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@marthca938 wrote:

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I just clicked on a few of your listings and they looked great.   Could somebody click on one of mine and tell me if description is gone?

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The test is from the buyer's perspective, not the seller's. Your listings may be part of the test for some of your shoppers, but not with all of them.

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yes, I understand.  Thank you.

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Unfortunitly i am a buyer in the test and you are in it as well.  I see no item descriptions on any of your items.   Just the box.  So, be careful of snads, low sales, bad auctions.

[kariandlarrysales]

If I had to make a uneducated quess (which is what we're all doing), I'd bet that the software is having problems detecting the device & access method in the cases where people are having problems.

[*aflacgecko*]

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@retro_console_accessories wrote:
Guys, guys.

It's quite obvious that this "test" is intended to see how far ebay can go with removing all seller's little description layouts so that the whole entire site looks the same, like Amazon.

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I wonder if this "test" is related to the "40%" comment by the incoming head honcho. Perhaps the plan is to only support listings for items that are in eBay's big catalog of products. Think about it - something like an iPhone doesn't really need a seller entered description. All it needs is a condition report ("new in sealed box", or "used, big scratch across the back").

[fanatic12collect]

eBay is testing so many people so not all are seeing it. YET! I sent message on facebook to eBay and here is what they posted back.

eBay  This is a feature that we are currently testing. We want to improve and simplify the overall buying experience, and our goal is to have a consistent experience across all devices and screens. This is how buyers are currently viewing item descriptions on mobile devices today. I'll be happy to pass along your feedback on this process. ~Brady

So we are Guinea Pigs for eBay and we wern't asked. Be sure to click the tab next to that that says" Tell us what you think" and tell them to get rid of it. I have already had 2 buyers email me who are new to eBay and ask me about my items for sale because they didn't see the description. eBay is just being lazy and wanting to save money by using same format for all devices. I will not sell anymore until they stop it.

[fanatic12collect]

eBay is testing so many people so not all are seeing it. YET! I sent message on facebook to eBay and here is what they posted back.



eBay This is a feature that we are currently testing. We want to improve and simplify the overall buying experience, and our goal is to have a consistent experience across all devices and screens. This is how buyers are currently viewing item descriptions on mobile devices today. I'll be happy to pass along your feedback on this process. ~Brady



So we are Guinea Pigs for eBay and we wern't asked. Be sure to click the tab next to that that says" Tell us what you think" and tell them to get rid of it. I have already had 2 buyers email me who are new to eBay and ask me about my items for sale because they didn't see the description. eBay is just being lazy and wanting to save money by using same format for all devices. I will not sell anymore until they stop it.

[cad777864]

We need to keep posting sample photos so people see what this looks like, sellers wont see this, so its a sneaky test, a seller wont know there in it.  Only a buyer like me.  Here is what one looks like if it loads up!

[ittybitnot]

Someone who is "opted in"  (sees no description), needs to peruse a listing or two of a diamond/big box seller to see if they have the clickable see item description box. 

[kariandlarrysales]

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@fanatic12collect wrote:


eBay is testing so many people so not all are seeing it. YET! I sent message on facebook to eBay and here is what they posted back.



eBay This is a feature that we are currently testing. We want to improve and simplify the overall buying experience, and our goal is to have a consistent experience across all devices and screens. This is how buyers are currently viewing item descriptions on mobile devices today. I'll be happy to pass along your feedback on this process. ~Brady



So we are Guinea Pigs for eBay and we wern't asked. Be sure to click the tab next to that that says" Tell us what you think" and tell them to get rid of it. I have already had 2 buyers email me who are new to eBay and ask me about my items for sale because they didn't see the description. eBay is just being lazy and wanting to save money by using same format for all devices. I will not sell anymore until they stop it.

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Anyone remember the media category fiasco about 3 years back?

As I recall, there were at least 13 countries where buyers were blocked from purchasing books, records, etc. from US sellers for about six months. There was endless speculation about some nefarious eBay plot such as an attempt to force all US sellers to offer the Global Shipping Program (which didn't ever override the block) & only vague comments about customs requirements from "unofficial sources", never an  eBay posting.

One day the block was removed, still no explanation, and I predict, this too shall pass. I have empathy for those affected & fortunately my sky isn't falling (at least not yet  

[sitisasitis]

I'm having a hard time believing all the red ink I see, things such as 4-day shipping in red, Free shipping, red...

There's more but I'm tired, every time I look at a listing now I see 3 or 4 usual blurbs in red ink.

It didn't used to be that way, bad enough that window dressing doesn't sell, and now it's red.

What are we conditioned to believe the color red means?

Doesn't red mean STOP?!

Right so why splatter red ink all over the dang page that's supposed to SELL an article?!

I guess nobody else has said much because in the grand context this is a trivial flaw, but in my book this is just another major faux pas... It normally wouldn't stop a sale, but when a buyer only needs one more clue before they're gone this will do it.

[d-k_treasures]

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@kariandlarrysales wrote:

If I had to make a uneducated quess (which is what we're all doing), I'd bet that the software is having problems detecting the device & access method in the cases where people are having problems.

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We aren't making uneducated guesses. Ebay is testing uneducated changes.