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Check your store level May 1st Glitch

I now have an anchor store..........lol........should be premium.......perhaps a GIFT from Ebay?

 

@Anonymous

 

Message 1 of 66
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65 REPLIES 65

Re: Check your store level May 1st Glitch


@koochiekoo wrote:
 ....  I signed up for the premiere store April 22, will drop it May 21. 

It doesn't matter which exact date you drop it; the change will take effect on June 1.

Message 31 of 66
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Re: Check your store level May 1st Glitch


@grannywith6 wrote:
I too am one of the lucky to have my eBay all messed up

Ditto.

I'm afraid to list anything until (unless) ebay fixes this new hot mess...  upside_down

Message 32 of 66
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Re: Check your store level May 1st Glitch

I just saw this thread and was feeling a bit left out until I refreshed my Overview page. Yep, I jumped from Basic to Premium! 

Message 33 of 66
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Re: Check your store level May 1st Glitch

brian@ebay
eBay Staff (Alumni)

Hi Everyone! From what I can see if looks like this is a cosmetic issue and hasn't actually changed your store levels. I'll get this reported to our developers right away. Thanks for letting us know about it Smiley Happy

Brian,
Community Team
Message 34 of 66
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Re: Check your store level May 1st Glitch


@books...forthememories wrote:

@grannywith6 wrote:
I too am one of the lucky to have my eBay all messed up

Ditto.

I'm afraid to list anything until (unless) ebay fixes this new hot mess...  upside_down


I listed 
When I looked this morning it showed Premium store only which is not correct I have a Basic
Once I listed my Basic showed up & listing came off the Basic 

I am not letting it stop my listing 




Per listing this morning



store prem 5-18.JPG



After listing just now in fixed  it came of Basic .
Haven't done any Auctions 


store  prem 2 5-18.JPG

Message 35 of 66
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Re: Check your store level May 1st Glitch

If this is just cosmetic, why am I being charged .35 for each listing when I have a Premium Level store with 1000 free listing remaining.  Plus the fee for each listing is only supposed to be 0.10 per listing.  Does not apear to be cosmetic to me.

Message 36 of 66
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Re: Check your store level May 1st Glitch

This is too funny...is "cosmetic" a California euphemism for BLACK EYE?

Message 37 of 66
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Re: Check your store level May 1st Glitch


@common.goods wrote:

If this is just cosmetic, why am I being charged .35 for each listing when I have a Premium Level store with 1000 free listing remaining.  Plus the fee for each listing is only supposed to be 0.10 per listing.  Does not apear to be cosmetic to me.


Hi @common.goods, thanks for updating me about this! I'll send your account details to the developers so they can review this situation.

Brian,
Community Team
Message 38 of 66
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Re: Check your store level May 1st Glitch

There sure have been a lot more than usual so called “cosmetic issues” with everything ebay does. Is “cosmetic issue” the new politically correct term for incompetent employees and contractors that don’t know what they are doing and should be replaced. With all these “cosmetic issues” a lot of us are afraid that when ebay takes over the payment system it's going to be a HUGE HOT MESS of cosmetic issues.  



Opportunity is missed by most people because it is dressed in overalls and looks like work. Thomas Edison
Message 39 of 66
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Re: Check your store level May 1st Glitch

What's really pathetic is that we have to tell them it's messed up.

 

Someone makes a 'cosmetic' change and never checks to see if it works? If those  programmers worked for me, they would be out the door so fast their heads would spin.

 

_____________________________
"Nothing is obvious to the oblivious"
Message 40 of 66
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Re: Check your store level May 1st Glitch

Where do you see what store level you are? I do not see it on sellerhub.

Message 41 of 66
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Re: Check your store level May 1st Glitch

brian@ebay

 

Who told the developers to do it in the first place? 

 

Or, do the developers just do what they want, when they want and ebay has nothing to say about it?

 

Just curious, you understand.

Not saying 'NO' doesn't mean 'YES'.

The foolishness of one's actions or words is determined by the number of witnesses.

Perhaps if Brains were described as an APP, many people would use them more often.

Respect, like money, is only of 'worth' when it is earned - with all due respect, it can not be ordained, legislated or coerced. Anonymous
Message 42 of 66
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Re: Check your store level May 1st Glitch

Click little arrow next to your name, upper left.

Click Account Settings.

On left of screen, Click Subscriptions.

Message 43 of 66
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Re: Check your store level May 1st Glitch


@gracieallen01 wrote:

brian@ebay

 

Who told the developers to do it in the first place? 

 

Or, do the developers just do what they want, when they want and ebay has nothing to say about it?

 

Just curious, you understand.


Hi @gracieallen01while we definitely strive for changes and updates to be 100% seamless, there are times when we may fall short of that. I assure you, before any new features are rolled out there is extensive testing done to work out any problems that may arise. With a site as large as eBay, there are still times when some issues don't present themselves until they go live. When this occurs, we will work to resolve problems as quickly as possible. I appreciate your help in investigating this!

Brian,
Community Team
Message 44 of 66
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Re: Check your store level May 1st Glitch

brian@ebay

 

With all due respect, Brian, it would appear that perhaps ebay needs to get someone into the loop - between ebay and the developer - to pass approval on 'features' so that they don't become cosmetic issues.  Between the cosmetic issues with the stores, the ones with the relisting fees and one or two others, it might be prudent to have some redundency in the approval system.

Not saying 'NO' doesn't mean 'YES'.

The foolishness of one's actions or words is determined by the number of witnesses.

Perhaps if Brains were described as an APP, many people would use them more often.

Respect, like money, is only of 'worth' when it is earned - with all due respect, it can not be ordained, legislated or coerced. Anonymous
Message 45 of 66
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