Car Audio, Allow Returns?

[lowlandmarket]

How are sellers selling Car Audio and allowing returns? Isn't that risky? How do you know if the person buying is installing the equipment you are selling them professionally? How do you know you're not selling an Amp and someone has it grounded right when the turn it on and pump it to the max? How do you sell a Subwoofer and know the person isnt wiring it to an Amplifier 2x the strength in which the subwoofer can stand?

I want to put returns on my KICKER but I also dont want someone blowing it up and sending it back. 

[stainlessenginecovers]

Everything is returnable. Electronics of all types, Appliance Parts, Car Parts, Audio, Video, Computer etc. etc. etc. are ALL Returnable. Always will be and it's just the chance someone takes when selling here. 

[maxine*j]

On eBay, "No Returns" does not mean "No Refunds."  If eBay intervenes in a dispute, because the seller will not refund an unhappy buyer, "No Returns" is taken to mean that the seller doesn't want the item back.  So the buyer gets the refund and gets to keep the item.  Since eBay will side with the buyer in nearly every dispute, "No Returns" is an ill-advised policy to have, in my opinion.

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[partfinds]

My advice to you is either don’t sell it or allow 30 days FREE returns so Ebay gives you some protection in false not as described cases. Test your items and put warranty stickers. If you know that item sold was good you can either try and see if buyer needs assistance getting it to work or  maybe they’re returning because that was not item that was broken in the first place (usually they open not as described). I had amplifier returned 2 times total in the past 2 years and they were not broken buy claimed as not as described (buyers buy to diagnose their cars- if your tested amp won’t fix issue they have they return it for full refund and there is nothing you can do). Returned amps were retested and good. Electronics are risky.

[dbfolks166mt]

     As a seller you know not what the buyer does with the item once they have it. However, because of the eBay MBG their first priority is protecting the buyers interest. Not offering returns has more risk than allowing returns. First no returns does not equate to no refunds. The only time no returns helps you is in the case of a remorse return when the buyer has to pay the return shipping. 

[luckythewinner]

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How are sellers selling Car Audio and allowing returns?

By checking the box that says "allow returns". 

Isn't that risky?

Ever sale on eBay carries risk. But if they don't get returns, it;s an academic argument. 

How do you know if the person buying is installing the equipment you are selling them professionally?

They don't know. But then again, neither do the people who do not accept returns who get a "not as described" dispute instead of a return.   

How do you know you're not selling an Amp and someone has it grounded right when the turn it on and pump it to the max?

They don't know. But then again, neither do the people who do not accept returns who get a "not as described" dispute instead of a return.   

 How do you sell a Subwoofer and know the person isnt wiring it to an Amplifier 2x the strength in which the subwoofer can stand?

They don't know. But then again, neither do the people who do not accept returns who get a "not as described" dispute instead of a return.   

I want to put returns on my KICKER but I also dont want someone blowing it up and sending it back. 

Even when you put no returns, someone can still blow it up and send it back. 

[downunder-61]

Books, I always wonder about books......

How many seller's have to accept a return after a buyer has read the book?

Totally off topic, just wondering..............

[inhawaii]

It's Friday and here is my pick for ADVICE  THE WEEK.

How are sellers selling Car Audio and allowing returns?

By checking the box that says "allow returns". 

Maybe i'm just tired but that one had me LOL.   😃

[tedster99]

It would be preferable for everyone involved I think, if certain electronics or electrical item sales were in keeping with long standing industry standards and best practices. Automotive parts, in particular electrical parts, have long been non-returnable for exactly this reason. That's not to say NAPA or O'Reilly's won't take a part back, but, they don't have to.  Once you let the Magic Smoke out, it's scrap. A part that is now defective, and might end up back on the shelf and later sold to an unsuspecting customer.

[maxine*j]

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@downunder-61 wrote:

Books, I always wonder about books......

How many seller's have to accept a return after a buyer has read the book?

Totally off topic, just wondering..............

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Nothing new in retail.   Ask B&M booksellers about returned books from fast readers.  Ask B&M clothing sellers about stuff bought for, and worn on, a special occasion and then returned  (often with perspiration and makeup stains).   Ask B&M hardware stores about tools bought and used for one small job at home, and then returned.  (These are real-life examples I am personally aware of, and I have no doubt there are scads more.)

And yet you won't stay in business long if you don't cheerfully accept and refund these bogus returns because that's what consumers have come to expect.

Even where the industry standard is "no returns" (as in car parts), many retailers will take returns and issue refunds voluntarily.

I guess knowing that is one of the reasons I'm sometimes impatient with eBay sellers who come here with their hair on fire, making dire threats against buyers and eBay and everyone who tries to calm them down, because they just experienced a bogus return.  The hard truth is that you must allow for shrinkage, or go out of business.  Stinks.  But there you are.

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