Thank you. I had no idea that the eBay help line people were not employed by eBay. If they are not employees, it seems misleading at best...something that sellers are punished for. Certainly, if eBay does not stand behind their advice, they should not give any. Had we not been reassured, asked again and reassured and asked if eBay could find the transcript of conversation data should there be an issue, we would never have made an attempt. In fact, we were told that we should re-list as it was not a problem!
It is very limiting and we sell mostly antiques and vintage items - by the true definitions. Over 100 years old is not in anyone's search (and too many characters) where antique silver might be. Concerned that should I say item from 1940s someone will return it as they know that it is from 1939 and I have no had evidence either way! We will continue to try to get a resolution but banned for life seems very harsh under the circumstances. If it is such a problem, perhaps eBay should ban it for all or none to be fair.
