03-21-2021 02:42 PM
Hi eBay people
I am hoping someone here can help - I have contacted eBay customer support 6 times now and had no help, apart from one stock reply which did not solve my problem.
I have been selling on eBay since 1999 and have a long and positive feedback record. I have not sold in recent years, but now have some items to list. However, I seem to be limited to one item a month and clicking on the increase selling limits does not help.
When I do that I get this message:
Request higher selling limits
Top of Form
Here are some ways to list more items on eBay. Select one to continue.
Verify through Customer Support
Back
Continue
Bottom of Form
And When I click on continue I get this message:
Unfortunately, you're not currently eligible for a selling limit increase.You may need to build up your selling history or wait until your current monthly limit is reset before you can request another increase to your selling limits. Learn more.
So I am stuck in an endless loop.
Surely with my record I should be able to sell more than one item a month! I look forward to hearing back from you soon.
Best wishes
Douglas Ormrod (oldmgs)
This the previous reply you sent which does not work. I responded twice but no one has got back to me.
Hello Douglas,
Good day! Thanks for contacting us about selling limits. I understand that you would like to list more items on eBay. Don’t worry, I will be more than happy to help you with this.
Douglas, I was able to check your account and I was able to see that you are eligible to get an increase of your selling limits. In order to raise your selling limits, please follow the steps below.
4.On the next page, please click on the blue box to request for an increase.
I am glad I was able to help you about your selling limits. Thanks for choosing eBay and stay safe.
Sincerely,
Barry L.
eBay customer Support
03-21-2021 06:39 PM
You are in New Zealand and this is the US board........things may be different there so you might ask on that or the Aussie Board.
In general....here in the US, there is no skirting the requirement to build up sales gradually......before they will give you an increase. It's an attempt to cut down on scammers that highjack an old account, come in, list low, reap the harvest and then try to skip out before the complaints come in........
03-21-2021 08:03 PM
Thanks for the response - I have been selling internationally on this account since 1999 without problem, mostly into the US. I have sold thousands of items and have over 1200 positive feedbacks and a high rating. I have never had an Australian account so I don't understand why I can now only sell one item a month. All very frustrating.
Best wishes
Douglas
06-08-2022 03:00 AM
same as i
endless loop with them
since april 2022 i wait to the varifying of increase limit ///and nothing changed
please let me know if already have a insure to put some more items
thanks
m y
06-08-2022 06:58 AM
Hi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.