Can't get there from here.

[bill.purvis2012]

UPS shipping. What a mess. My buyer asked me to ship to his new address. Yes, I know it's risky, but I'm not worried about this buyer. I changed the address in Ebay when I bought the label, but failed to check it before I attached the label to the package. I should have.  Ebay had swithced it back to the old address and I didn't catch it. So, I took package to UPS and dropped off yesterday. Tracking is showing old address. 

I have done EVERTHING possible to change it in route. IT CAN'T BE DONE. I have spent at least 2 hrs trying to fix it. On the UPS website, on the telephone with UPS, with Ebay. Everything. No one can fix.

UPS says Ebay is sender. Ebay says I am sender. UPS says they have to attempt delivery at old address first. (Really? You mean leave at door of wrong address?). 

So, did you know you can't re-route package or have it returned before wrong delivery?

I know I should have caught the label. I know it's risky to send to another adress than the one on Ebay records. But, I'm trying to fix this for my buyer. It just can't be done. 

[bonjourami]

Sounds like it was too late to reroute or recall the pkg. Hopefully the folks at the wrong address will refuse it and it will come back to you.

[monica-sells]

seems like something should be able to intercept a delivery...that must be frustrating....

based on the tone of your relationship with this buyer, it sounds like they can be reasonable....if they 'moved' maybe they can contact the current resident (old address) and make arrangements to forward.....

[Anonymous]

---

@bill.purvis2012 wrote:

UPS shipping. ...

So, did you know you can't re-route package or have it returned before wrong delivery?

---

Yes you can. UPS has what is called "delivery intercept", however, you have to have a UPS account to do it.

• Return to Sender
  Return the shipment to the shipper (not available in Puerto Rico)

• Deliver to Another Address
  Reroute the shipment to a new address

• Reschedule Delivery
  Hold the shipment for delivery on a future date

• Will Call
  Hold the shipment for pickup by the consignee

[bonjourami]

About ten years ago, I recalled a pkg from Ups,and I was not a member. So that has changed...good to know.

[Anonymous]

---

@bonjourami wrote:

About ten years ago, I recalled a pkg from Ups,and I was not a member. So that has changed...good to know.

---

Yeah you have to have a ups profile and have UPS my choice